Quote:
Originally Posted by NEPS.US
I've pleaded my case for a change in product Ken but the guy with the stamp called for ATO. It is the builders liability and warranty, not mine. The maintenance company coats these things every three years.
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I totally understand that you had no choice. My chagrin is more with the Cabot's company. I have gone head to head with them and was listed in a lawsuit by a homeowner that insisted on using the SPF. Cabot's stance was that I didn't prep right. Luckily at the time i was in business long enough to not trust any acrylic and had the homeowner sign off. Cabot's tried to throw me under the bus for their crap product by saying I didn't sand the deck. I asked where in their literature or on the can it said sanding was mandatory and was subsequently dropped from the case.
I did a monster cedar deck in ATO four years ago and everywhere the sun hit it, it turned dark, almost black. More back and forth and blaming and Cabot's offered me product replacement. I ate a $3500 restrip and stain and lost the confidence of the customer. Cabot's finally admitted their ATO had terrible results in the lab on cedar.