Do you owe your customers an 8 hour day? - Paint Talk - Professional Painting Contractors Forum
CLICK HERE AND JOIN OUR COMMUNITY TODAY, IT'S FREE!
Go Back   Paint Talk - Professional Painting Contractors Forum > Painting Forum > General Painting Discussion

Reply
 
Thread Tools Display Modes
Old 03-04-2014, 09:25 AM   #1
Member
 
Join Date: Oct 2013
Posts: 93
Rewards Points: 75
Thanks: 89
Thanked 71 Times in 32 Posts
View Heatho's Photo Album My Photos
Default Do you owe your customers an 8 hour day?

I've been a self-employed painter for 13 years and, because of diversification, only work 2-3 days(maybe 18-20 hours) per week and spend the rest of my time enjoying my kids and hobbies. I recently took on a job locally that i estimated would take 3 days to complete working 5-6 hours each of those days. It peeves the lady when I leave every day at 2:30 to go pick my kids up from school and be finished for the day. I know now that I should have told her before the job started, but would like some opinions anyway. Do we owe the people we work for an 8 hour day? One of the reasons I own my business is to set my own hours, have some freedom, etc.
Heatho is offline   Reply With Quote
The Following User Says Thank You to Heatho For This Useful Post:
PNW Painter (03-05-2014)

Warning: The topics covered on this site include activities in which there exists the potential for serious injury or death. PaintTalk.com DOES NOT guarantee the accuracy or completeness of any information contained on this site. Always use proper safety precaution and reference reliable outside sources before attempting any construction or remodeling task!

Sponsored Links
Advertisement
 
Old 03-04-2014, 09:31 AM   #2
A Brush Above
 
Paradigmzz's Avatar
 
Join Date: May 2010
Location: College Station, TX
Posts: 4,669
Rewards Points: 2,614
Thanks: 4,681
Thanked 3,578 Times in 1,863 Posts
View Paradigmzz's Photo Album My Photos
Default

As long as the job site is clean do as you want. If you are leaving a house in a construction zone then you need to remember the client doesn't want their house in shambles and that can be irritating. The sooner your done, the sooner they can get back to life as normal.
__________________
Quote:
Still waiting to see if this "internet thing" is going to take off......
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Quote:
I wouldn't worry about it.This internet thing aint gonna last
Paradigmzz is offline   Reply With Quote
Old 03-04-2014, 09:40 AM   #3
wje
Senior Member
 
wje's Avatar
 
Join Date: Apr 2009
Location: Ontario
Posts: 2,588
Rewards Points: 1,048
Thanks: 2,699
Thanked 2,735 Times in 1,228 Posts
View wje's Photo Album My Photos
Default

If you are done in the three days you promised you'd be done I don't see what the big deal is. She'd be more irritated if you were done in two and charged for three I bet
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
wje is offline   Reply With Quote
The Following 2 Users Say Thank You to wje For This Useful Post:
aaron61 (03-04-2014), Dave Mac (03-04-2014)
Sponsored Links
Advertisement
 
Old 03-04-2014, 09:42 AM   #4
Senior Member
 
matt19422's Avatar
 
Join Date: Oct 2009
Location: pennsylvania
Posts: 674
Rewards Points: 680
Thanks: 329
Thanked 495 Times in 243 Posts
View matt19422's Photo Album My Photos
Default

If you told her upfront your schedule for the work and estimated timeframe then no... which you didn't so she is pissed.

As a homeowner, I would want a painter to knock out the job and let me get back to my normal routine in my home.
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Interior & Exterior Painting Serving Montgomery, Delaware & Chester Counties in Pennsylvania

Last edited by matt19422; 03-04-2014 at 09:48 AM..
matt19422 is offline   Reply With Quote
Old 03-04-2014, 09:49 AM   #5
Senior Member
 
Steve Richards's Avatar
 
Join Date: Dec 2010
Location: CO
Posts: 7,225
Rewards Points: 673
Thanks: 6,754
Thanked 6,023 Times in 3,176 Posts
View Steve Richards's Photo Album My Photos
Default

When I leave early, I like to tell 'em "I have two more stops to make today".

1. home
2. the couch
Steve Richards is offline   Reply With Quote
The Following 10 Users Say Thank You to Steve Richards For This Useful Post:
BC_Painter (03-04-2014), daren (03-04-2014), Dave Mac (03-04-2014), Delta Painting (03-04-2014), fauxlynn (03-07-2014), Gibberish45 (03-11-2014), Halsworth (03-07-2014), mudbone (03-04-2014), ProWallGuy (03-04-2014), slinger58 (03-04-2014)
Old 03-04-2014, 09:55 AM   #6
Member
 
Join Date: Oct 2013
Posts: 93
Rewards Points: 75
Thanks: 89
Thanked 71 Times in 32 Posts
View Heatho's Photo Album My Photos
Default

I did tell her it would be complete in 3 days, but I never said it would be 3-8 hour days. The job could certainly be done in 2 working 8-10 hour days, but that's not how I want to live life. I did my share of long days and weekends in the past and have regrets because of missing out on things with my oldest child. I do leave the place clean every day.
Heatho is offline   Reply With Quote
The Following 8 Users Say Thank You to Heatho For This Useful Post:
Damon T (03-04-2014), Dave Mac (03-04-2014), Delta Painting (03-04-2014), Gough (03-04-2014), Rbriggs82 (03-04-2014), READY TO ROLL (03-04-2014), rjensen ptg (03-24-2015), wje (03-04-2014)
Old 03-04-2014, 09:58 AM   #7
Senior Member
 
CApainter's Avatar
 
Join Date: Jun 2007
Location: San Francisco Bay Area, CA
Posts: 14,382
Rewards Points: 1,904
Thanks: 11,200
Thanked 9,601 Times in 5,453 Posts
View CApainter's Photo Album My Photos
Default

As someone who figuratively punches a clock for eight to nine hours a day, like basically the entire work force of the United States of America, I wouldn't care much for a self employed painter who thinks its OK to come and go as he pleases. Unfortunately, this is the motivation for most unemployable painters to become self employed.
CApainter is offline   Reply With Quote
The Following 2 Users Say Thank You to CApainter For This Useful Post:
jacobs (12-10-2014), Steve Richards (03-04-2014)
Old 03-04-2014, 10:03 AM   #8
Senior Member
 
Steve Richards's Avatar
 
Join Date: Dec 2010
Location: CO
Posts: 7,225
Rewards Points: 673
Thanks: 6,754
Thanked 6,023 Times in 3,176 Posts
View Steve Richards's Photo Album My Photos
Default

Steve Richards is offline   Reply With Quote
Old 03-04-2014, 10:10 AM   #9
Retired Moderator
 
Join Date: Nov 2010
Location: Intermountain West
Posts: 10,539
Rewards Points: 840
Thanks: 11,620
Thanked 10,458 Times in 5,722 Posts
View Gough's Photo Album My Photos
Default

For the better part of 15 years, I kept that schedule as well, as do several other contractors that I know. I did, however, usually let the client know up front about my responsibilities for after- school child care. Our lead painter was in the same boat, so we'd sometimes alternate taking care of the kids.
Gough is offline   Reply With Quote
Old 03-04-2014, 10:22 AM   #10
Senior Member
 
Steve Richards's Avatar
 
Join Date: Dec 2010
Location: CO
Posts: 7,225
Rewards Points: 673
Thanks: 6,754
Thanked 6,023 Times in 3,176 Posts
View Steve Richards's Photo Album My Photos
Default

A big "WTG " to CA. An old fart who can still do "this" 40 hours a week...week in and week out.

When I do, I can tell just from how my body feels that I've worked an 8 hour day. A 40 hour week takes me a whole weekend to recover from.

I've been doing this for a long time, and hopefully for quite a few more years. I go home when I'm tired.
I see no sense in blowing my whole load at once.

..so to speak
Steve Richards is offline   Reply With Quote
The Following 5 Users Say Thank You to Steve Richards For This Useful Post:
Delta Painting (03-04-2014), Heatho (03-04-2014), READY TO ROLL (03-04-2014), rjensen ptg (03-24-2015), slinger58 (03-04-2014)
Old 03-04-2014, 10:34 AM   #11
Senior Member
 
matt19422's Avatar
 
Join Date: Oct 2009
Location: pennsylvania
Posts: 674
Rewards Points: 680
Thanks: 329
Thanked 495 Times in 243 Posts
View matt19422's Photo Album My Photos
Default

__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Interior & Exterior Painting Serving Montgomery, Delaware & Chester Counties in Pennsylvania
matt19422 is offline   Reply With Quote
The Following User Says Thank You to matt19422 For This Useful Post:
CApainter (03-07-2014)
Old 03-04-2014, 11:51 AM   #12
wje
Senior Member
 
wje's Avatar
 
Join Date: Apr 2009
Location: Ontario
Posts: 2,588
Rewards Points: 1,048
Thanks: 2,699
Thanked 2,735 Times in 1,228 Posts
View wje's Photo Album My Photos
Default

Quote:
Originally Posted by Heatho
I did tell her it would be complete in 3 days, but I never said it would be 3-8 hour days. The job could certainly be done in 2 working 8-10 hour days, but that's not how I want to live life. I did my share of long days and weekends in the past and have regrets because of missing out on things with my oldest child. I do leave the place clean every day.
Than don't sweat it. Sounds like the home owner likes to control people. She is YOUR customer. You call the shots not her.
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
wje is offline   Reply With Quote
The Following User Says Thank You to wje For This Useful Post:
Steve Richards (03-04-2014)
Old 03-04-2014, 11:55 AM   #13
Senior Member
 
Dave Mac's Avatar
 
Join Date: May 2007
Posts: 4,540
Rewards Points: 2,924
Thanks: 4,377
Thanked 2,491 Times in 1,405 Posts
View Dave Mac's Photo Album My Photos
Default

You handled it like you should, only thing you could do in the futur is tell them your aprox hours, you dont owe them a explanation of why you work those hours only thats your schedule, other then that you handled it like a pro
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

powerwashingcharlottenc
Housewashingcharlottenc
Dave Mac is offline   Reply With Quote
The Following 2 Users Say Thank You to Dave Mac For This Useful Post:
Heatho (03-04-2014), Steve Richards (03-04-2014)
Old 03-04-2014, 11:56 AM   #14
Senior Member
 
Join Date: Mar 2012
Posts: 228
Rewards Points: 152
Thanks: 9
Thanked 72 Times in 50 Posts
View Lazerline's Photo Album My Photos
Default

I myself leave when I'm ready, Sometimes I stay 12 hours sometimes I stay 5 but if I leave early I usually tell them it's because I have reached a point in the job that if I continue the next process I cant stop half way, I have to finish it and that would push me beyond the amount of time I have for that day. No one has ever questioned me on it.
Lazerline is offline   Reply With Quote
The Following 3 Users Say Thank You to Lazerline For This Useful Post:
Heatho (03-04-2014), Steve Richards (03-04-2014), Wolfgang (03-04-2014)
Old 03-04-2014, 12:01 PM   #15
Senior Member
 
Steve Richards's Avatar
 
Join Date: Dec 2010
Location: CO
Posts: 7,225
Rewards Points: 673
Thanks: 6,754
Thanked 6,023 Times in 3,176 Posts
View Steve Richards's Photo Album My Photos
Default

When I'm tired, I'm MUCH more apt to screw something up.

(yup even more so than when I'm not)
Steve Richards is offline   Reply With Quote
The Following User Says Thank You to Steve Richards For This Useful Post:
Heatho (03-04-2014)
Old 03-04-2014, 12:09 PM   #16
wje
Senior Member
 
wje's Avatar
 
Join Date: Apr 2009
Location: Ontario
Posts: 2,588
Rewards Points: 1,048
Thanks: 2,699
Thanked 2,735 Times in 1,228 Posts
View wje's Photo Album My Photos
Default

Quote:
Originally Posted by Steve Richards
When I'm tired, I'm MUCH more apt to screw something up. (yup even more so than when I'm not)
That brings up another subject... Would your customer rather let you nap in their home or see you leave early?
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
wje is offline   Reply With Quote
The Following 4 Users Say Thank You to wje For This Useful Post:
Damon T (03-04-2014), mudbone (03-04-2014), slinger58 (03-04-2014), Steve Richards (03-04-2014)
Old 03-04-2014, 12:20 PM   #17
Senior Member
 
ExcelPaintingCo's Avatar
 
Join Date: Apr 2011
Location: Woodinville, WA
Posts: 1,577
Rewards Points: 4
Thanks: 1,738
Thanked 2,143 Times in 896 Posts
View ExcelPaintingCo's Photo Album My Photos
Default

Communication is key, and an important factor in providing top-notch customer service.
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

Last edited by ExcelPaintingCo; 03-05-2014 at 02:03 AM..
ExcelPaintingCo is offline   Reply With Quote
The Following 2 Users Say Thank You to ExcelPaintingCo For This Useful Post:
Monstertruck (03-04-2014), Repaint Florida (03-04-2014)
Old 03-04-2014, 12:22 PM   #18
Senior Member
 
Steve Richards's Avatar
 
Join Date: Dec 2010
Location: CO
Posts: 7,225
Rewards Points: 673
Thanks: 6,754
Thanked 6,023 Times in 3,176 Posts
View Steve Richards's Photo Album My Photos
Default

Quote:
Originally Posted by wje View Post
That brings up another subject... Would your customer rather let you nap in their home or see you leave early?
LOL

or both
Steve Richards is offline   Reply With Quote
The Following User Says Thank You to Steve Richards For This Useful Post:
Hines Painting (03-04-2014)
Old 03-04-2014, 12:29 PM   #19
wje
Senior Member
 
wje's Avatar
 
Join Date: Apr 2009
Location: Ontario
Posts: 2,588
Rewards Points: 1,048
Thanks: 2,699
Thanked 2,735 Times in 1,228 Posts
View wje's Photo Album My Photos
Default

Quote:
Originally Posted by ExcelPaintingCo
Communication is key, and and important factor in providing top-notch customer service.
I agree, but they expressed already they would need 3 days to finish, and they are still on schedule.. As long as you show up on time, when you said you will I don't see the issue.
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
wje is offline   Reply With Quote
Old 03-04-2014, 12:56 PM   #20
Senior Member
 
Join Date: Dec 2011
Location: southern cali
Posts: 166
Rewards Points: 150
Thanks: 94
Thanked 70 Times in 49 Posts
View READY TO ROLL's Photo Album My Photos
Default

At my age (58) I like to put in about 6 hours a day. With those hours I can work at at a fast pace without taking more then a couple 5 minute breaks. My body holds up well with those hours. Anymore then that and my back, feet, etc start to go. I tell the HO upfront the hours I work. I just tell em' that I gotta leave by 2pm to go over to another job. Once and awhile they do give me a little grief about it. When I was younger I sometimes worked 7 days a week but don't want to do that anymore. To all you younger guys, yes, It will catch up with you.
READY TO ROLL is offline   Reply With Quote
The Following 9 Users Say Thank You to READY TO ROLL For This Useful Post:
Damon T (03-04-2014), Dave Mac (03-04-2014), Delta Painting (03-04-2014), Heatho (03-04-2014), mudbone (03-04-2014), mukhoeb (03-05-2014), slinger58 (03-04-2014), snacker6 (03-10-2014), Steve Richards (03-04-2014)
Reply

Tags
None

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
billing by the hour Xmark General Painting Discussion 47 08-05-2012 06:17 AM
Website in a hour! RCP Technology (websites, computers, etc..) 46 12-05-2009 10:58 AM
Would you work by the hour? sir paintalot General Painting Discussion 23 04-05-2009 03:42 AM
Earth hour daArch Off Topic (Non Trade) 24 03-29-2009 01:41 PM
sq. ft. per hour cut & roll walkerj General Painting Discussion 4 06-17-2008 06:26 PM


All times are GMT -4. The time now is 07:28 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.1
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Our Pro Sites Network
ContractorTalk.com | DrywallTalk.com | ElectricianTalk.com | HVACSite.com | PlumbingZone.com | RoofingTalk.com