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Old 05-08-2013, 07:28 PM   #1
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Default Exterior/ Interior contractor warranty

So... What's the go to warranty on a exterior job? 5 or 10 years... 2 years....?
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Old 05-08-2013, 07:31 PM   #2
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Old 05-08-2013, 07:32 PM   #3
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Yeah?
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Old 05-08-2013, 07:34 PM   #4
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Quote:
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i know right an im fresh out of dumb **** to say for the day ........
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Old 05-08-2013, 07:40 PM   #5
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Lifetime...... If they don't plan on living very long
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Old 05-08-2013, 07:43 PM   #6
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Quote:
Originally Posted by paintmountain View Post
So... What's the go to warranty on a exterior job? 5 or 10 years... 2 years....?
follow the manufactures' warranty, always a safe bet



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Old 05-08-2013, 09:59 PM   #7
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Quote:
Originally Posted by daArch View Post
follow the manufactures' warranty, always a safe bet
Manufacturers warranty.

I use Aura for the finish, prime with Mad Dog, and use elastomeric caulk. Aura and the elastomeric are lifetime warranties and Mad Dog claims to make the paint job last 2x-3x. I don't think I could offer a warranty that it would last 3 lifetimes.

Depending on job and condition of existing coating/substrate I offer a 3 or a 5 year but tell them I fully expect to last 7-8 years.
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Old 05-08-2013, 10:16 PM   #8
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According to Steve Bernett, our industry leader, the proper exterior warranty would cover 9 years.

Here, Steve tells it like it is, while impersonating Hulk Hogan...

Enjoy!

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Old 05-08-2013, 10:25 PM   #9
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that was filmed in Del Boca Vista right ??..........could of swore i saw Morty Seinfeld in the audiance
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Old 05-09-2013, 09:54 AM   #10
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Quote:
Originally Posted by paintmountain View Post
So... What's the go to warranty on a exterior job? 5 or 10 years... 2 years....?
I live in Maine, I give 3 years. any paint issues at all in that time, I return and fix at no cost to the homeowner. Only once in 30 years have I ever had an issue and that was discovered to be from ice jams inside the wall of the home. This was causing the paint to peel every spring on one side of the home.
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Old 05-09-2013, 01:19 PM   #11
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It seems kind of foolish to give any warranty, unless its new construction. if you were doing a repaint, and painting over years of paint, you would be giving a warranty on the previous painters work.

Come on painters, refute my statement, I'm ready for a good debate.
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Old 05-09-2013, 01:54 PM   #12
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Quote:
Originally Posted by MuraCoat
It seems kind of foolish to give any warranty, unless its new construction. if you were doing a repaint, and painting over years of paint, you would be giving a warranty on the previous painters work.

Come on painters, refute my statement, I'm ready for a good debate.
That's what prep work is for. Barring special circumstances like previous bonding issues, I don't see why you couldn't warranty your top coats.
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Old 05-09-2013, 01:57 PM   #13
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I wouldnt offer a warranty either if I was useing Behr paint.

I've offered a few, I don't advertise it. most is manufacture warranty.
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Old 05-09-2013, 02:15 PM   #14
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I think for exterior anything beyond three years you are pushing it, and under some circumstances, the warranty needs to fit the area that you paint. I recently painted a house in Massachusetts that is right on the water with nothing between it and the huge Atlantic Ocean. I painted this house part time as side work before I started my own business. If I had painted it as a contractor, I certainly would not have give it the same kind of warranty that I would for a that house receives less severe weather conditions.

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Old 05-09-2013, 02:16 PM   #15
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I don't offer a warranty and am rarely ever asked about it. I always use duration exterior and tell people 7-10 years is typical but there are a lot of variables. I tell them to call me if there is a problem and we will be more than fair with them. I have not had one call since 2007 when I started my company about failing exterior paint that was our fault. I have had two where water leaked onto the top of the soffit from the roof and caused staining in one case and another completely rotted the piece of soffit but that is not a paint failure issue.

I just have a hard time offering a warranty when there are so many variables. Plus the warrenty is only as good as the business, how many have come and gone in the last few years how good is that warranty. I guess that is my advice do not offer a warranty offer a solid business that will take care of customers.
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Old 05-09-2013, 03:08 PM   #16
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I will offer a year ,if it fails within a year its Definitely my fault. Never any issues though
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Old 05-09-2013, 03:40 PM   #17
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I offer what I call "I'm a good guy" warranty. You have a problem? Call me an ill come over an have a look..... I might fix it with no charge then again I might not all depends .... Never had an issue though cause majority of my work is interior about 90% give or take an if you get a call back or interior work your retarded (sorry DamonT that's one of my favorite words an I'm always using it wrong)
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Old 05-09-2013, 03:46 PM   #18
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I have never really offered any warranty although if there are any issues in a reasonable amount of time maybe a year or so I fix them.
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Old 05-09-2013, 04:05 PM   #19
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Quote:
Originally Posted by cdaniels
I have never really offered any warranty although if there are any issues in a reasonable amount of time maybe a year or so I fix them.
Your a Good Guy
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Old 05-09-2013, 08:28 PM   #20
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I do tell people that I apply products to the specs of there warranties.

That's not always a no brainer either. Surface right, thick enough coats, fancy deck stains that have to be applied on all sides of the boards.
I have went back and fixed a goof or two for free.
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