I'm a customer who needs advice from experts here.
I have a feeling that this forum might not be the right forum for a customer who needs an advice. I apologize in advance if that's the case. If you know of a more appropriate forum for me to post, please let me know.
My husband and I live in Phoenix area. We hired a national painting company through CostCo to paint the exterior of our house starting Tuesday 5/5. The job completed on Saturday 5/9. On Sunday 5/10, we noticed that the stucco repair materials that they used started to come off the stucco wall all around the house. We now can see white patches everywhere. I have attached a photo of an area where the problem occurs.
I am sure this company will try to fix the problem but we are not sure if they are willing to do it the right way. We don't even know what the right way is .
What should we expect them to property fix the problem? I don't think repainting is a proper way to fix this. Should all the stucco wall areas be scrapped off before they repaint?
Thank you all in advance.
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