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Old 05-11-2009, 04:35 PM   #1
 
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Default I'm a customer who needs advice from experts here.

I have a feeling that this forum might not be the right forum for a customer who needs an advice. I apologize in advance if that's the case. If you know of a more appropriate forum for me to post, please let me know.

My husband and I live in Phoenix area. We hired a national painting company through CostCo to paint the exterior of our house starting Tuesday 5/5. The job completed on Saturday 5/9. On Sunday 5/10, we noticed that the stucco repair materials that they used started to come off the stucco wall all around the house. We now can see white patches everywhere. I have attached a photo of an area where the problem occurs.

I am sure this company will try to fix the problem but we are not sure if they are willing to do it the right way. We don't even know what the right way is .


What should we expect them to property fix the problem? I don't think repainting is a proper way to fix this. Should all the stucco wall areas be scrapped off before they repaint?

Thank you all in advance.
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Old 05-11-2009, 04:37 PM   #2
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Default

First off, call your lawyer ASAP.
Secondly:
Thanks for posting on PaintTalk.com. The Moderators of this forum would prefer if you post Do It Yourself related topics on our sister site www.DIYChatroom.com

PaintTalk.com is designed for professional painting contractors and the related fields to discuss issues and topics pertaining to the painting industries. Many of our professional contractors are also members at DIYChatroom.com and are looking forward to assist you with your needs.

Please take a moment to post your question at www.DIYChatroom.com If your not already a member of DIYChatroom.com you can sign up for a free account by going to http://www.diychatroom.com/register.php/
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