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Old 01-20-2019, 10:28 PM   #1
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How much is the inconvenience of working around a homeowner, their furniture, the dumb questions, scheduling conflicts, extra time to setup and clean up, and all the other BS that goes along with it actually worth? Not in terms of dollars per se, but as a ratio or percent maybe. I could certainly paint the same house significantly faster and cheaper if it weren't occupied.. What are your thoughts on the matter?
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Old 01-20-2019, 10:58 PM   #2
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How much is the inconvenience of working around a homeowner, their furniture, the dumb questions, scheduling conflicts, extra time to setup and clean up, and all the other BS that goes along with it actually worth? Not in terms of dollars per se, but as a ratio or percent maybe. I could certainly paint the same house significantly faster and cheaper if it weren't occupied.. What are your thoughts on the matter?
I consider all of what you posted as being subject to giving an offer to the HO. I used to work for a painting contractor who told me that he expected HOs to ask him to go to the store several times to get this and that....and he tried to include all this extra work into his bids. When they did ask him to do tis extra stuff, he smiled at them and said "consider it done" as he thought to himself "they have already paid for the extra trips, so I am happy."

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Last edited by futtyos; 01-20-2019 at 11:00 PM.. Reason: more info
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Old 01-20-2019, 11:02 PM   #3
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Yeah, you should definitely charge a little more if is occupied.
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Old 01-21-2019, 01:11 AM   #4
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If you wish to do steady interior residential work, this will be the norm, not the exception, so charge accordingly. Consider the extra time for moving furniture, removing blinds, covering/masking, etc., and add those hours into your bid.
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Old 01-21-2019, 01:23 AM   #5
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I consider all of what you posted as being subject to giving an offer to the HO. I used to work for a painting contractor who told me that he expected HOs to ask him to go to the store several times to get this and that....and he tried to include all this extra work into his bids. When they did ask him to do tis extra stuff, he smiled at them and said "consider it done" as he thought to himself "they have already paid for the extra trips, so I am happy."

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Old 01-21-2019, 07:24 AM   #6
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How much is the inconvenience of working around a homeowner, their furniture, the dumb questions, scheduling conflicts, extra time to setup and clean up, and all the other BS that goes along with it actually worth? Not in terms of dollars per se, but as a ratio or percent maybe. I could certainly paint the same house significantly faster and cheaper if it weren't occupied.. What are your thoughts on the matter?
Sometimes it's actually quite pleasant. When the homeowners make you coffee or lunch. You have a warm house, a fridge, bathroom, running water. I work in nice homes all the time and look at it as my second (nicer) home.. But yes obviously you should be charging accordingly.

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Old 01-21-2019, 11:08 AM   #7
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Tough one. The one I'm doing now has the helpful HO and it's not bad. He doesn't ask lots of questions but he tells Loooooooooonnnnnngggggg stories, you know, the kind where you have to put down your brush and roller to listen to them as he also uses hand gestures to "illustrate" the stories.
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Old 01-21-2019, 11:13 AM   #8
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Sometimes it's actually quite pleasant. When the homeowners make you coffee or lunch. You have a warm house, a fridge, bathroom, running water. I work in nice homes all the time and look at it as my second (nicer) home.. But yes obviously you should be charging accordingly.

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I know a guy doing a job up in the mountains when it dumped snow then the HO offered him dinner, wine, hottub, room to stay the night, then made him breakfast next day so he would be able to finish up the next day without having to worry about getting back up the canyon
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Old 01-21-2019, 03:52 PM   #9
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I had a few retired couples practically want to adopt me. One woman wanted to fix me up with her very beautiful, red-headed daughter but sadly, I was married. Very sadly, I might add.
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Old 01-21-2019, 06:34 PM   #10
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Honestly, your initial meeting with the customer can usually tell you what to expect through out the whole job. If this worries you ask " who will move the furniture, will you be home during the process/ their daily schedules, would you like your bedroom painted in one day so you can have a place that is completely done right away. ( This isn't efficient for you, but may help dramatically and you can tack on a few extra hours if you want). After all this you have to estimate the additional trouble in hours to make this work.
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Old 01-21-2019, 08:24 PM   #11
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I know a guy doing a job up in the mountains when it dumped snow then the HO offered him dinner, wine, hottub, room to stay the night, then made him breakfast next day so he would be able to finish up the next day without having to worry about getting back up the canyon
Haha. Amazing. I've definitely been in "situations" over the years but always chickened out. Which was probably a good thing?

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Old 01-21-2019, 10:59 PM   #12
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How much is the inconvenience of working around a homeowner, their furniture, the dumb questions, scheduling conflicts, extra time to setup and clean up, and all the other BS that goes along with it actually worth? Not in terms of dollars per se, but as a ratio or percent maybe. I could certainly paint the same house significantly faster and cheaper if it weren't occupied.. What are your thoughts on the matter?
Just comes with interior work. Residential is far easier than trying to work in an office where work is being conducted and customers are coming and going. For that, consider after hours - something you will have to do if doing a restaurant or something similar.

We only do interior work and have really never had troubles with people being in the way - well, a few times but there will always be a few jerks to cope with from time to time.

Moving furniture, covering it, taking down window coverings, etc, all needs to be factored into your bid because it all takes time. And for the record, I have never been asked by a customer to pick up stuff for them when I had to head to a store. On the other hand, it is fairly common for a customer to offer from time to time to bring me back a coffee, donut, soda, or even a sub sandwich.
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Last edited by RH; 01-22-2019 at 11:41 PM..
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Old 01-22-2019, 11:19 AM   #13
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I know a guy doing a job up in the mountains when it dumped snow then the HO offered him dinner, wine, hottub, room to stay the night, then made him breakfast next day so he would be able to finish up the next day without having to worry about getting back up the canyon
I came close to that once. I was doing a side job for my buddy, and the HO was a single MILF. Me and another guy painted her outside. She was sunbathing all day. I saw some boobs several times. He went home after work, and she fed me wine for a couple hours and did offer me a crashspot. If she didnt have her kid there... We made plans for me to come back and paint her bathroom or something, and shed cook me some badass meal.

The funny thing is, my boss said he'd give me a hundred dollar bonus if I nailed her. BUT, the next day, when they we were doing the walkthrough, her and my boss got in a huge fight. She pointed out a couple minor things, and my boss was like "Yeah? What do you expect, gettin' my guys drunk all day?" He kinda blew my shot.... She hated ME after that one. We did a house across the street a few months later, and she just evil eyed me the whole time. What the hell did I do???

FYI, this was a saturday sidejob situation. The HO's parents were my boss's neighbors. He wasnt allowed to do the work himself, cuz his wife didnt want him working around her.
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Old 01-22-2019, 02:24 PM   #14
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@Woodco, your story would be hard to top! Well, that is, if you had been able to fulfill the requirements for the $100 bonus.

My best all-time "owner occupied" story is from working for a Bed and Breakfast that had just been remodeled. The owner and her mother made me three meals a day and INSISTED that I sit down with them and eat each one. Breakfast was on the table when I got there. Lunch was served about 3 hours later, and, supper, if I stayed late, was there for the eating if I desired. These were 3 and 4 course meals with all the trimmings. I became really good friends with these folks who made me feel like a part of the family. You always throw in lots of extras for people like that.
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Old 01-22-2019, 03:09 PM   #15
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How much is the inconvenience of working around a homeowner, their furniture, the dumb questions, scheduling conflicts, extra time to setup and clean up, and all the other BS that goes along with it actually worth? Not in terms of dollars per se, but as a ratio or percent maybe. I could certainly paint the same house significantly faster and cheaper if it weren't occupied.. What are your thoughts on the matter?

I go to every bid assuming this will be the case until I see/am told otherwise. Obviously its not ideal but comparing efficiency of painting a empty to OO is like comparing shopping @ San Diego Target on a regular Saturday to shopping during one of the few rain storms....one may be 80% easier but its the exception, not the rule .

I have multiple (friendly) convos about how furniture needs to be out of the way (& not just draped in plastic n pulled 2 ft from the wall). If I get a feeling they arenít listening Iíll even go so far as to text/call a few days before to see ďif they need to borrow any furniture glides or if its all been movedĒ.

The dumb questions...Iím happy to answer ANY questions (no matter how simple) prior to start. My patience wears really thin when the HO follows along as I work, asking a million Q. Still havenít found a good way of tellin the more persistent HOs to bugger off.
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Old 01-22-2019, 03:12 PM   #16
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Iím with @RH on the store pickup...never been asked to grab anything, but am often offered a coffee, sandwich, etc when they run out. I think Iíd find that request really odd since most ppl hiring painters arenít doing much of it themselves so what could they possibly need from a supply run?
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Old 01-22-2019, 03:15 PM   #17
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I had a few retired couples practically want to adopt me. One woman wanted to fix me up with her very beautiful, red-headed daughter but sadly, I was married. Very sadly, I might add.

Iíve had a few clients whoíve made me feel like family too! Theyíve become very good friends & I thank my lucky stars for a few of them that helped me get my foot in the door n stay busy enough to make it a business!
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Old 01-22-2019, 03:18 PM   #18
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@Woodco I became really good friends with these folks who made me feel like a part of the family. You always throw in lots of extras for people like that.

This is the EXACT reason I do things like that for almost every person who works on our house Iíve never been disappointed with the results service...u get what you give!
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Old 01-22-2019, 03:28 PM   #19
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I had one back in the day when I was still as young and pretty as I used to like to think I was. The HO was a SAHM, very nice and extremely good-looking. I don't want this to sound like Letters To Penthouse but I was getting some pretty seriously mixed signals from her. For the rest of my life I'm going to wonder if, when I passed by the bathroom, she wasn't topless- door wide open- doing her hair. I think so... At that point she had already brushed up against me, said a couple double-intenders and changed her Daisy Dukes a few times for some reason. The thing was, her two kids were there. Nothing could happen whether it was going to or not. I'm sadly married at the time and she was married too so, I had to figure I was reading everything wrong. That's what us fellas do, right?

I finished the job that day, got paid and everyone was happy. That night her husband calls about 8/9 o'clock. He thinks I left a tool there and could I come over NOW and get it? I ask him to describe it and it's not mine. Then there's a problem with the border I hung or something and it needs to be done...now. He was supposed to be at the Casinos with his brother that night and with his persistence I'm thinking that either he thinks I slept with his wife and he and bro are gonna kick my a$$ or- worse, something Penthousy might happen. Nothing good could come of my going over there that night regardless. I asked him to sleep on it and contact me the next day. Never heard from them again.
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Old 01-22-2019, 03:28 PM   #20
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I go to every bid assuming this will be the case until I see/am told otherwise. Obviously its not ideal but comparing efficiency of painting a empty to OO is like comparing shopping @ San Diego Target on a regular Saturday to shopping during one of the few rain storms....one may be 80% easier but its the exception, not the rule .

I have multiple (friendly) convos about how furniture needs to be out of the way (& not just draped in plastic n pulled 2 ft from the wall). If I get a feeling they arenít listening Iíll even go so far as to text/call a few days before to see ďif they need to borrow any furniture glides or if its all been movedĒ.

The dumb questions...Iím happy to answer ANY questions (no matter how simple) prior to start. My patience wears really thin when the HO follows along as I work, asking a million Q. Still havenít found a good way of tellin the more persistent HOs to bugger off.
Just Crack a can of lacquer thinner in the kitchen, they will bugger off pretty quick after that..

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