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Old 05-31-2014, 10:49 AM   #1
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Default Painting over Glazed Kitchen Cabinets

I was out doing an estimate last night - customer believes that they cannot paint over cabinets that have been glazed. This was somewhat news to me and in general i didn't believe the statement but I said I would investigate. My approach to the prep would be:

1) washing and degressing
2) light scuff sand - and i mean light
3) one / two coats of STIX.

Then followed up with a two three coats of KEM AQUA as required. What do you think.

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Old 05-31-2014, 11:07 AM   #2
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That is what I would do. I like STIX a lot.
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Old 05-31-2014, 11:33 PM   #3
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Sounds good.
Maybe bring a spray can of bin just in case something nasty pops up.
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Old 06-01-2014, 01:05 PM   #4
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We use shellac as our primer 90% of the time. Pretty much fool proof over any cabinet finish so long as you thoroughly de-grease and sand. We have never had issues with glazing before.

However two weeks ago we were doing a job that the homeowner had touched up. She brought out the glaze she used which was oil, and said she topcoated with minwax poly. No problems right?

She neglected to tell me she had waxed the fronts after reading online you should wax lacquer to protect it. Since we were distressing and didn't want to see white primer on the burn through we used seal coat. Primer did fine but our topcoat crackled like crazy.

I assume it was the wax she applied that did this but the client was inconsolable and the job went sour. I had to refund the deposit, she was convinced it was something we did wrong even through the backs turned out perfect.

Her expert that she brought in was convinced it was coating incompatibility even though the backs had no issues at all.

It was a beautiful crackle finish though..

I distressed and glazed a sample hoping she would like the finish. No such luck, nightmare of a job.

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Primer makes everything better...
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Old 06-05-2014, 09:05 PM   #5
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``I assume it was the wax she applied that did this but the client was inconsolable and the job went sour. I had to refund the deposit, she was convinced it was something we did wrong even through the backs turned out perfect ,,,,,,,,, nightmare of a job``


how do you protect yourself against something like that, do you have a disclaimer or terms that you use in your contracts.
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Old 06-06-2014, 04:32 PM   #6
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I have PDCA standards and responsibilities in our contracts. With that said, nothing will protect you from a client who won't see reason and is willing to take you to court.

Cost me about $2300.
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Primer makes everything better...
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