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Old 03-01-2016, 10:28 AM   #21
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You really shouldn't have to ask the store to check every gallon. I know most don't but there is no excuse for it.
Agreed, but he shouldn't have to worry about the paint store giving him the wrong color repeatedly. Requesting they check and confirm before sales is just a way to try and establish a little more accountability at the POS. After POS, my initial argument would be that he needs to assume some accountability. JMO.
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Old 03-01-2016, 12:05 PM   #22
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Agreed, but he shouldn't have to worry about the paint store giving him the wrong color repeatedly. Requesting they check and confirm before sales is just a way to try and establish a little more accountability at the POS. After POS, my initial argument would be that he needs to assume some accountability. JMO.
I'm not arguing, just saying that it is a shame a painter should have to ask a fellow professional to double check their work. If they screw up repeatedly and still don't bother to double check their tinting then why would someone continue to buy from them. Yes a painter should be expected to take some accountability for the paint color, but as a long time paint retailer I get quite frustrated when I hear about this kind of thing. There is an easy answer. Don't buy from them again if you can at all avoid it. If you for some reason have to buy from them by all means, make them check their work. Maybe they'll take the hint. Doubt it but maybe they will.
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Old 03-01-2016, 12:10 PM   #23
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Touchups and re'do's like this are common in new construction or renovation paint jobs. Just be sure and get a signed change order before proceeding and don't be bashful about pricing the added work.

We've been down this road and made every mistake. The contractor gives you verbal approval for the C/O and you go ahead and do it and then when it comes for payment you are SOL. Get the C/O signed, specify exactly what your 'touch up' will entail.
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Old 03-01-2016, 02:50 PM   #24
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yeah. you could say partially my fault for not noticing it. but i mean there is 50 gallons of paint there (just for upstairs) thats about 16 pails and 6 x1 gallon tins. yes i should check them all. also, how am I to know which is the right color? the 1st two or the last 4? lol there is no way for me to know other than me knowing the colors. why would i have a swatch of it... but hey im just the contractor. the shop should check it. the company supplying me the work should have checked it. also on top of the pail's it says "dulux accepts no responsibility for application of incorrect color"... to me that just says "there is a high chance this isn't your color" if they have to state that... also fek dulux. hate it. if i could i'd never go back there. I have a far superior company to use. only contracting firm wont use them because he gets pallets of paint cheap.. well where's that getting him now?
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Old 03-01-2016, 04:27 PM   #25
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Sounds like the GC'S problem not yours
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Old 03-01-2016, 05:04 PM   #26
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Originally Posted by Crackshot View Post
yeah. you could say partially my fault for not noticing it. but i mean there is 50 gallons of paint there (just for upstairs) thats about 16 pails and 6 x1 gallon tins. yes i should check them all. also, how am I to know which is the right color? the 1st two or the last 4? lol there is no way for me to know other than me knowing the colors. why would i have a swatch of it... but hey im just the contractor. the shop should check it. the company supplying me the work should have checked it. also on top of the pail's it says "dulux accepts no responsibility for application of incorrect color"... to me that just says "there is a high chance this isn't your color" if they have to state that... also fek dulux. hate it. if i could i'd never go back there. I have a far superior company to use. only contracting firm wont use them because he gets pallets of paint cheap.. well where's that getting him now?
For that reason right there I would have just used it and when he complained i would have asked HIM why it was the wrong color. You're just the applicator in this situation.
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Old 03-02-2016, 12:25 AM   #27
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Quote:
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yeah. you could say partially my fault for not noticing it. but i mean there is 50 gallons of paint there (just for upstairs) thats about 16 pails and 6 x1 gallon tins. yes i should check them all. also, how am I to know which is the right color? the 1st two or the last 4? lol there is no way for me to know other than me knowing the colors. why would i have a swatch of it... but hey im just the contractor. the shop should check it. the company supplying me the work should have checked it. also on top of the pail's it says "dulux accepts no responsibility for application of incorrect color"... to me that just says "there is a high chance this isn't your color" if they have to state that... also fek dulux. hate it. if i could i'd never go back there. I have a far superior company to use. only contracting firm wont use them because he gets pallets of paint cheap.. well where's that getting him now?
The Dulux store I use checks every fiver, every gallon. Even the pre mixed. Why? Because it's a pain in the ass for everyone if it's wrong.
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