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Old 05-06-2017, 11:44 PM   #1
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Default She said my price was ridiculous

13x13 ceiling (sponged on texture) - remove (skimcoat): $500

I don't know, she wants a price to paint a multitude of rooms in her home.
Do I stop now, and walk away, or give her more ridiculous prices?
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Old 05-07-2017, 12:51 AM   #2
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That's up to you, but I'd walk away, even if you did get the job, chances are that come time for payment you would only get what she figured she wanted to pay. .. not worth the headache in my opinion. Some people can pay for quality work, some people can't, usually when someone tells me my price is higher than the last guy, or the competition, I point out that I can keep the paint on the walls, and not all over the ceilings and trim like the last guy who did it for half my price.


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Old 05-07-2017, 01:58 AM   #3
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So she said your price was ridiculous but she still wants more bids from you? That's kinda' odd.

Other than giving customers a description of what I will be doing for them I stopped long ago trying to justify my prices to those who thought I was too high.
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Old 05-07-2017, 04:38 AM   #4
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[QUOTE=RH;1410314]So she said your price was ridiculous but she still wants more bids from you? That's kinda' odd.

Other than giving customers a description of what I will be doing for them I stopped long ago trying to justify my prices to those who thought I was too high.[/QUOTE]

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Old 05-07-2017, 07:24 AM   #5
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The most I will do when faced with comment about price is tell them "This is what it will cost for me to professionally complete this project". I've had them accept even after receiving lower bids and all have been problem-free return customers. Some people are just unfamiliar with what pros cost. For that reason one of my questions is to ask if they have ever contracted with a professional painting co. If not then I know they may have sticker shock.

That said if they are throwing up red flags other then ignorance to the realistic cost then it has to be decided whether to say "no thanks, I don't think we'll be a good fit for you" or to continue providing estimates.
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Old 05-07-2017, 08:23 AM   #6
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You could meet her where she's at. Ask her what she thought the price would be and ask how she arrived at that number. Explain your position, remain firm on your prices if they are correctly justified. It's all about education. It may be sticker shock, it may be a low baller. The "meet them in thought " conversation will determine your next step. Make sure the pictures in your minds match as far as expectations and finished results. And make sure it's apples to apples....i don't fight anyone for a job. I tell them straight up "if you are price shopping, you've dialed the wrong number. If it's quality that you're looking for at a reasonable price we're confident your expectations will be more than met."
I don't take it any further. It either opens the door to future work or saves me a headache. Usually those kind of folks are leads from a paint store which I seldom (if ever) go look at. You can weed em out on the first phone call. Good luck!

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Old 05-07-2017, 09:15 AM   #7
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The fact that she actually used the word 'ridiculous', would quickly lead me out the door and not bother wasting any more of my time. That's kind of rude in my opinion, but maybe that's just me. At that point she'd go on my I don't want to work for you list.
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Old 05-07-2017, 10:16 AM   #8
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I hear that line so often almost had it for my logo ��
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Old 05-07-2017, 10:48 AM   #9
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13 X 13 sf ceiling at $500.00 equals about $3.00/sf.

-Is this also for painting and all materials?

-If something like that took a couple of days (16 hrs) we're talking a little over $31.00/hr. Not including material costs.

- One day of work would bring it to around to $62.00/hr not including materials. But that would seem like a lot of work, for me, to skim over sponge texture with fast set, sand or wet wipe as needed, prime and apply two coats of flat finish.

-the materials alone may be only fifty to seventy bucks depending on brands Making it around $56-52/hr. To knock it out in one day

- how long do you estimate this will take?

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Old 05-07-2017, 10:52 AM   #10
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Quote:
Originally Posted by CApainter View Post
13 X 13 sf ceiling at $500.00 equals about $3.00/sf.

Is this also for painting and all materials?
It's a small job, you have to flat price those.
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Old 05-07-2017, 11:28 AM   #11
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It's a small job, you have to flat price those.
How much time would something like that take you assuming its in a ranch home with driveway parking rather than a thirty story condo with garage only parking that your truck won't fit in? I'm old and slow. I'm estimating it for two days.

In the Bay Area, and if I want to match union wages as a solo owner operator with little overhead, I'd have to bid it for no less than $50.00/hr. And homeowners don't like paying union wages. That's why union paint shops generally don't do residential stuff.

Given the mixed disciplines ( mud work and painting)I'm estimating the job for $850.00( 16 hrs. Plus materials) with the hopes of coming in under budget. At the end of the day, the homeowner will praise my work. Unfortunately, I'll be too tired and disinterested to do anything further for her. But no doubt I will
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Old 05-07-2017, 11:33 AM   #12
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On small jobs, it's not just the time. It's how many trips and the other logistics as you pointed out in your last post.


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Old 05-07-2017, 01:32 PM   #13
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Quote:
Originally Posted by HC-Raad View Post
13x13 ceiling (sponged on texture) - remove (skimcoat): $500

I don't know, she wants a price to paint a multitude of rooms in her home.
Do I stop now, and walk away, or give her more ridiculous prices?
This sounds interesting. Can you give a few more details? Such as:

1. Are you going to sand or knock down high spots to make skim coating more even?

2. How do you plan to skim coat? Durabond, Easy Sand, Plus 3 or other materials and how many coats?

3. Are you priming and painting the ceiling as well? (stupid question, but asking anyway)

4. How easy is the access to job (nearby parking or in a hi rise condo or what?)

5. How many trips do you need to make to finish this job?

6. If you had other work to do in the same house, would you be able to round-robin the work on the ceiling and keep things going while working on other rooms, thus being able to give her a less "ridiculous" price?

You could tell her that the 500.00 may sound a little high, but if that is all the work you are going to do at her house and have to make multiple trips to do it, that is where the added cost is. If she could give you more work to bid on, you could probably fit the 500.00 for skim coating into the whole price without reducing it at all (just don't tell her that in the bid). Just say "Here is my price for doing all of the work in one shot." If she asks you to break it down room to room, tell her that the price you gave her is based on doing ALL of the work and that if you had to do each room separately, it would cost more than if you do all the work together.

Explain to her that you cannot do a skim coat in one non-stop visit, that you have to come back for each step unless you have other work around the house to keep you going between skim coating steps.

Just my 2 cents.

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Old 05-07-2017, 01:47 PM   #14
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Quote:
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So she said your price was ridiculous but she still wants more bids from you? That's kinda' odd.

Other than giving customers a description of what I will be doing for them I stopped long ago trying to justify my prices to those who thought I was too high.
No, I didn't bid the job yet.

I was walking through her home, taking notes on the full scope of work, which was painting and paper removal in a multitude of rooms, and she was complaining about her textured ceilings. I finally said, I can make them smooth again, She said, how much would that run? I said, for this room, about $500. She said, that's ridiculous. I explained the process and she said, well, you have to respect that we are not willing to pay that much. This was all stated in 30 seconds. They were nice friendly retired people (in wealthy area), offered me water. So I continued through the house taking notes and measurement on the full scope of work.

The out come: I sent her a nice email stated that we would not be able to accommodate her timeline, so we have decided not to bid on the work.
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Old 05-07-2017, 01:58 PM   #15
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Originally Posted by Wildbill7145 View Post
The fact that she actually used the word 'ridiculous', would quickly lead me out the door and not bother wasting any more of my time. That's kind of rude in my opinion, but maybe that's just me. At that point she'd go on my I don't want to work for you list.
Yes, I thought it was rude too. Kinda pi$$ed me off when she said it.
My partner was there, when we got in the truck, I told him, "lets forget these people" he said, well, we've come this far, we might as well see it through. No, I believe we already wasted enough time. Lets not waste anymore.
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Old 05-07-2017, 02:04 PM   #16
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Quote:
Originally Posted by CApainter View Post
13 X 13 sf ceiling at $500.00 equals about $3.00/sf.

-Is this also for painting and all materials?

-If something like that took a couple of days (16 hrs) we're talking a little over $31.00/hr. Not including material costs.

- One day of work would bring it to around to $62.00/hr not including materials. But that would seem like a lot of work, for me, to skim over sponge texture with fast set, sand or wet wipe as needed, prime and apply two coats of flat finish.

-the materials alone may be only fifty to seventy bucks depending on brands Making it around $56-52/hr. To knock it out in one day

- how long do you estimate this will take?
No, that was for skim-coating only and cost of joint compound.
No way can you get this done in 1 day (painting to)? I figure paint ceiling on day 3 or 4. There was other work in the home. Probably an 8 day job total.
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Old 05-07-2017, 08:30 PM   #17
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Quote:
Originally Posted by HC-Raad View Post
13x13 ceiling (sponged on texture) - remove (skimcoat): $500

I don't know, she wants a price to paint a multitude of rooms in her home.
Do I stop now, and walk away, or give her more ridiculous prices?
I think you are too low...walk away.

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Old 05-07-2017, 08:40 PM   #18
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I think you are too low...walk away.

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I think for only leveling and skimming a 13X13 sf ceiling, $500.00 is well within the ball park, and a fair market price IMO. The homeowner missed an opportunity. I also think that could be done in one eight hour day provided you incorporate fast set.

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Old 05-07-2017, 09:30 PM   #19
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Not uncommon for someone to engage in tire kicking with us about additional work. But when they find out it won't be a freebie, or ridiculously cheap, "no thanks".
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Old 05-07-2017, 10:52 PM   #20
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Not uncommon for someone to engage in tire kicking with us about additional work. But when they find out it won't be a freebie, or ridiculously cheap, "no thanks".
It amazes me that people think it's normal to gouge allotted time from one job and apply it un compensated to another. Completely unaware that they've just compromised the original time, momentum, and quality of the original job. All in the hope that they'll have some agreeable dip dong that'll make it all work out because "The painter is so nice!".
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