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Old 06-22-2011, 08:47 PM   #1
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Default Stay Positive!

Hey, lets hear it for our good customers! The ones that give you the key and are gone for a couple weeks and don't bother you. The ones that tell you when you're half way done that they would be happy to be a reference if needed.

I know this is a good place to vent and to solve common problems, but because of that, sometimes we get on the negative side too long.

Gotta stay positive! Things are gonna be ok. Just do the next right thing.
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Old 06-22-2011, 08:51 PM   #2
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Way to be brotha!
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Old 06-22-2011, 08:52 PM   #3
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Alright, who hacked TJ's account?

Nice post TJ, thanks! And thanks for the new sig line.
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Old 06-22-2011, 08:55 PM   #4
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Dont forget the ones who actually offer payment! yaaaaaaah! few and far between.
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Old 06-22-2011, 08:59 PM   #5
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Alright, who hacked TJ's account?

Nice post TJ, thanks! And thanks for the new sig line.
Haha, I know right.

Just feeling upbeat. Got a couple stellar customers on projects at the moment. Things are good.

It doesn't take many projects with less than desirable experiences to sometimes question my quality, but then I get these good ones and helps me remember I'm ok and its usually just the customer being wacked out when the project takes negative turns.
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Old 06-23-2011, 07:17 AM   #6
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If it wasn't for my base of long time good customers I honestly don't think I could enjoy this anymore. It has changed so much over my career. Sometimes I think the newer guys have an advantage because they don't remember what it used to be like. I have met some really great and interesting people in this business. A dentist I've done work for, for a long time, asked me to paint his son & daughter-in-laws new condo. He picked me up and took me over there. After we looked at the unit he asked if I could get in there quickly. I said I would rearrange as best as possible and get it done for them. After telling him what the cost would be ,he handed me the $ in full and told me to call him when I wanted to get started.

Yesterday we did some work for a customer that we have done work for for 41 years since she bought the house. I worked in her house with my father when I was 17. Now we are doing work for her children as well in their homes. Thank God for the good customers! I never take them for granted.

Nice reminder TJ-It's tough out there these days, but it's nice to remember it's not all bad. Like Rob said in Sagebrush's thread. Keep the positive attitude-it makes all the difference.
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Old 06-23-2011, 01:54 PM   #7
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Like most of you I have some customers who I seem to have been working with forever in some capacity or other. They are invaluable to your business not only for the work but the referrals those types always send your way.
Very few of my customers are true PITAs but I also try not to let too many things really get to me.
Occasionally I get one where I almost hate to see the job come to an end because you really connect. Did a job two years ago for an older couple. This guy had two big Malamutes as pets and on his walls were all these pictures of when he used to be into dog sledding big time. He also flew a small plane (accompanied by another licensed pilot) to the coast and back once a week just to keep his piloting skills sharp. This guy was so cool to talk to I had to be careful I didn't get off schedule by doing too much of it. I have another job with them coming up soon and am really looking forward to it. These types truly can put a lot more pleasure into what we do.
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Old 06-23-2011, 07:08 PM   #8
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Originally Posted by researchhound View Post

Occasionally I get one where I almost hate to see the job come to an end because you really connect.
I know what you mean.
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Old 06-23-2011, 10:26 PM   #9
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I hate to be all positive and stuff, but we have had some customer experiences latley, both new and regulars, that have been just absolutely friggin heavenly.



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Old 06-23-2011, 10:48 PM   #10
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Cool TJ....ya summer is great!

Lots of positive poo happening lately.
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Old 06-23-2011, 11:07 PM   #11
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ok so with all the positivity swirling around this looks like a place to bounce back from the "vagueness" of my last post ( i took a beating) ...Someone mentioned airplanes; when i was about 17 we painted a home for an older couple, The husband was a retired vet, an old pilot with a barn converted into a hanger and a huge lawn that served as a small airport ( for small aircrafts) anyway he was like 70 and the whole job he is talking with me about flyin --really cool stories! The last day of the job he pulls up in this mustang airplane and asked me if anyone wanted to burn some fuel with him i looked at my dad and he was like " i aint gettin in that thing" So i hop in and this guy takes me up and blew my mind; we were rolling and flippin in that thing, it was amazing!! Fastforward about 11 yrs doin a repaint and the old man takes my lil bro up!!! What a nice man he was......
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Old 06-23-2011, 11:10 PM   #12
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Quote:
Originally Posted by Goode Painters View Post
ok so with all the positivity swirling around this looks like a place to bounce back from the "vagueness" of my last post ( i took a beating) ...Someone mentioned airplanes; when i was about 17 we painted a home for an older couple, The husband was a retired vet, an old pilot with a barn converted into a hanger and a huge lawn that served as a small airport ( for small aircrafts) anyway he was like 70 and the whole job he is talking with me about flyin --really cool stories! The last day of the job he pulls up in this mustang airplane and asked me if anyone wanted to burn some fuel with him i looked at my dad and he was like " i aint gettin in that thing" So i hop in and this guy takes me up and blew my mind; we were rolling and flippin in that thing, it was amazing!! Fastforward about 11 yrs doin a repaint and the old man takes my lil bro up!!! What a nice man he was......
Nice story man. Thanks for sharing.
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Old 06-24-2011, 01:55 PM   #13
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I've been on a roll with a few good ones too.
"I'm not getting other bids, but can you give me an idea what the cost is, I need to transfer the funds"

"Get me the bid, so I can get your deposit ready"

"Fantastic job, your a true artist, I'm going to get you many leads"

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allright!~, good customers, good times

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