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Old 11-03-2014, 09:54 AM   #21
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Quote:
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Here's a system for you : How bout' we treat people like individuals with a brain instead of robots to be channeled?

We I ran crews we assumed our guys would occasionally run into situations that they might not have encountered before and wanted them to be able to deal with them - not respond like crash test dummies. And a funny thing always seemed to occur - when we treated people as if they could think and contribute, they did.



the Germans used this philosophy to great effect in WW2. Comanders were givin great flexibility to deal with changes as they occured in real time....... the Russians not so much in Afghanistan
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Old 11-03-2014, 10:12 AM   #22
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the Germans used this philosophy to great effect in WW2. Comanders were givin great flexibility to deal with changes as they occured in real time....... the Russians not so much in Afghanistan
http://m.youtube.com/watch?v=Rb0QLxcvowk
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Old 11-03-2014, 02:41 PM   #23
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My beef isn't actually with the concept of systems per say - I have a set way of keeping track of receipts, a preferred way of screening potential customers, of washing my brushes, etc. I have probably even referred to them as "systems" at one time or another. My issue is when the concept takes over, becomes a buzz word, and is then viewed as a panacea for all the problems that come up in our line of work. Sure, the things that can be defined and made consistent so efficiency and quality are maximized are good candidates. Just realize that trying to punch list every aspect of what we do isn't a substitute for good training, supervision, and management. Again, all things in moderation.
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Old 11-03-2014, 02:58 PM   #24
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I get what you're saying RH. Writing an SOP that includes menial tasks like where to place paint lids, will no better serve a system then if Quickens were to suggest in its software operating guide, where to place your printer or shredder. Systems are components of logistics. Some are, and need to be, more rigid than others. Logistcs as a whole, allows room for the unknowable or the uncontrollable.

"Systems" just sounds more sophisticated then pocedures. It makes those who use the term appear more business and tech savvy than those who don't.


Another over used phrase: "At the end of the day"

I find myself using this phrase even though I know it's like the lamest proverbial sum up.

Last edited by CApainter; 11-03-2014 at 03:04 PM..
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Old 11-03-2014, 03:17 PM   #25
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The S word provides predictable, repeatable results.. in theory. Everyone has systems and SOP's. Remember those first five jobs you did? When you didn't know where to start? Had to run back and forth to the paint store? Weren't sure when to quit? How to store brushes? Where to move furniture, etc? Slowly but surely you devised efficient ways of doing everything to the point that now when you or your crew arrives at a job, the same sequence of events occurs and goes smoothly. Even the unexpected things that occur have their own system of being handled. It isn't about making robots, its about producing consistent results and having an easier life. (ie having your sh-t together)
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Old 11-03-2014, 07:53 PM   #26
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Sorry, this is no longer funny.

Good info though.
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Old 11-03-2014, 07:55 PM   #27
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Sorry, this is no longer funny.

Good info though.
Good thread - even if it was by accident.
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Old 11-03-2014, 09:15 PM   #28
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I believe every successful business is only successful because of the systems it implements. I use the definition of the word 'system' as explained in the book E-Myth: Revisited. The theory is that if you want customers to enjoy their experience with you, they should expect the same experience and results every time. The only way that you can do this without actually going to the site and making sure things go this way, is to develop and train employees with systems.

This is just what I've learned.

My question about paint lids may have been funny, but everybody had a different answer, so I don't think it was such a bad question.
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Old 11-05-2014, 12:52 AM   #29
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Quote:
Originally Posted by CApainter
For painting, I think a word that can incorporate adaptability, in a process, would make the most sense. Something like prodaptabilicess.

This is beginning to feel like The Fly.
This is my favorite post since first logging onto this forum!
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Old 11-05-2014, 03:45 AM   #30
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This is my favorite post since first logging onto this forum!
you need to read a lot more here
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Old 11-05-2014, 08:49 AM   #31
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This is my favorite post since first logging onto this forum!
Thanks, but it's a loss leader. Be prepared to invest a lot more time on the real important stuff in here.

BTW, Welcome!
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