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Old 09-23-2015, 06:35 PM   #1
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We took the leap and hired a business coach. We know there is stuff we can do different or better or stuff we haven't tried but don't know how. 2 hours on the phone and 3 hours face to face. Both Carly and I like what he has said and we have changed some things already.

We do not know every thing we should. There is so much we need to improve on and we think the coach will help. He said within 6 months we will see some big changes in how we run the business. If we can't change in 6 months then there is a problem.

Of course it will cost us. Roughly 7 grand for this. In the long run we will become a much better tighter company.
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Old 09-23-2015, 06:59 PM   #2
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$1400 an hour?

Straight_Lines considers a career change.
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Old 09-23-2015, 07:04 PM   #3
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That's a chunk of change to shell out. I bet there are a bunch here who would have offered you business advice for half that amount.

Seriously though, I hope the investment works out for you. Of course there are many ways to obtain help. I think the important thing is realizing you need the help and seeking it, so good for you.

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Old 09-23-2015, 07:04 PM   #4
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What type of things are you looking to change? Operations, marketing, or a little bit of everything?
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Old 09-23-2015, 07:07 PM   #5
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Quote:
Originally Posted by straight_lines View Post
$1400 an hour?

Straight_Lines considers a career change.

I doubt it was 7 grand for 5 hrs I'm sure he will get more time and advice.



I think this could be a good thing for you Cd. You are recognizing your weaknesses and trying to fix them.
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Old 09-23-2015, 07:17 PM   #6
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I hope it was my misunderstanding and the 2 on the phone and 3 in person wasn't all they were getting. I have considered many times hiring one, but have come so far from even this time last year. Still having a fresh set of eyes on things gives a completely new perspective that I probably will never see.

Hardest thing for me is the transition out of working on site and in the field and transitioning into sales/marketing/administrative. I have to delegate and get systems for others to do what I was doing every day.

We just promoted someone to production manager and setting up their job responsibilities hasn't been easy. So many things I have done daily that I don't even think about when sitting down and coming up with my replacement.
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Old 09-23-2015, 07:27 PM   #7
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Quote:
Originally Posted by cdpainting View Post
We took the leap and hired a business coach. We know there is stuff we can do different or better or stuff we haven't tried but don't know how. 2 hours on the phone and 3 hours face to face. Both Carly and I like what he has said and we have changed some things already.

We do not know every thing we should. There is so much we need to improve on and we think the coach will help. He said within 6 months we will see some big changes in how we run the business. If we can't change in 6 months then there is a problem.

Of course it will cost us. Roughly 7 grand for this. In the long run we will become a much better tighter company.
You obviously have the work ethic, I think this is a great move on your part, and cant wait to see the transformation. I would guess the coach will be with you the whole 6 months at some level
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Old 09-23-2015, 07:29 PM   #8
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I'm quite sure that there will be mentoring and monitoring of the the execution of the long term strategy. Yup, it's not cheap, but well worth the money if you're realistic and willing to implement changes that will benifit your business plan for the future. I applaud your commitment
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Old 09-23-2015, 08:15 PM   #9
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I applaud your effort to better your business CD, definitely keep us posted on the progress.
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Old 09-23-2015, 08:50 PM   #10
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hope everything works out for you.

are you a member of the PDCA ?

they offer a lot of good classes in the business end of painting
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Old 09-23-2015, 09:12 PM   #11
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You can take all the coaching you want if you don't have good workers is like pissing in the wind.

Employees make you or break you.
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Old 09-23-2015, 10:03 PM   #12
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Quote:
Originally Posted by straight_lines View Post
$1400 an hour?

Straight_Lines considers a career change.
Sorry that'sfor the 6 months.

Quote:
Originally Posted by jacob33 View Post
I doubt it was 7 grand for 5 hrs I'm sure he will get more time and advice.

I think this could be a good thing for you Cd. You are recognizing your weaknesses and trying to fix them.
I would have bought me a Corvette (or down payment) instead of spending 7 grand for 5 hours. lol

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What type of things are you looking to change? Operations, marketing, or a little bit of everything?
A little bit of every thing.
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Old 09-23-2015, 10:04 PM   #13
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Quote:
Originally Posted by Repaint Florida View Post
hope everything works out for you.

are you a member of the PDCA ?

they offer a lot of good classes in the business end of painting
Not a member. No real local chapter around here. Ramsden Painting tries to host a meeting every few months.
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Old 09-23-2015, 10:06 PM   #14
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Quote:
Originally Posted by straight_lines View Post
I hope it was my misunderstanding and the 2 on the phone and 3 in person wasn't all they were getting. I have considered many times hiring one, but have come so far from even this time last year. Still having a fresh set of eyes on things gives a completely new perspective that I probably will never see.

Hardest thing for me is the transition out of working on site and in the field and transitioning into sales/marketing/administrative. I have to delegate and get systems for others to do what I was doing every day.

We just promoted someone to production manager and setting up their job responsibilities hasn't been easy. So many things I have done daily that I don't even think about when sitting down and coming up with my replacement.
Exactly. We have come a long way in the last couple of years. Tweaking (not twerking) is needed.
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Old 09-24-2015, 02:18 AM   #15
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Implementing is key.
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Old 09-24-2015, 07:17 AM   #16
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Quote:
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Not a member. No real local chapter around here. Ramsden Painting tries to host a meeting every few months.

I assume you have contacted the Northeast Bay State Chapter. Back a few years ago, the Boston NGPP met with two PDCA chapters that were based north west and north (I believe Middlesex and North Shore) - it looks like they combined.

I was very impressed with the members. It's a shame if the PDCA is losing a presence here in Mass. The Northeast Council has always been quite active. But now I see there is a Massachusetts Council that includes chapters south of Boston.

Sounds like the PDCA may be suffering from politics. Which would be tragic.



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Old 09-24-2015, 08:39 AM   #17
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You mean our meandering Behr threads weren't any help?
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Old 09-24-2015, 11:15 AM   #18
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We just had a business coach at our last PDCA meeting. He gave a presentation on the DISC approach to clients. Every person in the world falls into one of four categories of personality. The key is learning which personality your client is and selling to that client using phrases and tone that best appeal to that personality type. I found it very interesting.

The painter that brought this guy to the meeting says that he has increased his closure rate from 33% to 55% since he started following this guy's strategies.

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Old 09-24-2015, 12:09 PM   #19
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I get the sense that CD doesn't have problems selling jobs, but rather with managing the internal structure of his business. Namely, personnel.

In terms of implementing a strategic business plan that encompasses vision, values, accountability and rewards, focusing on actionables by priority, would better serve a company's direction and objectives than accommodating a customer's personality IMO. You can learn all about this for well under a grand at most community colleges.
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Old 09-24-2015, 12:41 PM   #20
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Quote:
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I get the sense that CD doesn't have problems selling jobs, but rather with managing the internal structure of his business. Namely, personnel.
DISC can be used in a multitude of ways including managing personnel as it is primarily about understanding people.
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