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Old 12-08-2014, 03:51 PM   #1
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Hello Everyone,

My name is Philip; I am a new community manager joining the site and working alongside Cricket.
Recently, VerticalScope acquired painttalk.com from Escalate Media and we have taken over all webmaster duties for the Escalate Media team on painttalk.com. We have been working very closely with the site staff on making sure this transition has been seamless and positive for everyone. The organization and leadership you are used to on the site every day will still be here as well as the spirit of the community everyone has helped to develop and maintain. There are very few changes expected to happen over the next few weeks while we work to settle in. To give you all a little idea of what we do and why we are here I have broken down some of the basic questions that I am sure most of you have.

Who are you, VerticalScope?

VerticalScope is a company of enthusiasts that supports both enthusiasts and professionals. We manage multiple online communities that work to engage users with a broad spectrum of themes and interests. Our focus it to continue the steady growth of these communities while working to maintain the passion and spirit that make each one unique. We know that working in the trades is not just a job but a big part of your lifestyle as well. From community management to the tech end of things our team brings the resources and experience to help the site continue to grow by raising the quality of the user experience.

Will you still maintain the same rules and practices on the site?

Yes, the site will still have the same rules and practices it has always had to help keep the environment progressive and professional. Membership will continue to be vetted and only allow verified Trade Professionals to maintain accounts on the site.

What are our intentions?

We bring reliability, support and the infrastructure needed to ensure that the community will be around for years to come. It’s our goal to work with the community and the board staff to help provide the resources required to give this community a broader reach. This works to attract new members to better the overall knowledge shared in the community. Over time the community grows further and becomes an even better resource of information on the subjects you love so much.


Will leadership change?

Cricket and Juan M will remain your primary community managers here. Continuity is an important focus for us; YOU as the membership of this community have helped to set the positive tone. New members are made to feel welcome and should want to continue to contribute to the growth of the site. The same Mods and Admins you have grown to appreciate will not change and will still be here to help you and keep the site clean and free of distractions. The VerticalScope team are primarily here to make sure the lights stay on and there are as few bumps in the road as possible. We recognize that each community is unique and having respect for this is paramount to us. Since the beginning the moderator team has established the unique rules and regulations that will continue. The community has also established a strong reputation that makes the site inviting and engaging to all users new and more experienced.


What am I here for?

My primary role is working with Cricket and Juan as the technical contact for the site. The community and moderation staff built the foundation and keep the roof from falling, I am part of the team keeping the lights on inside while we all enjoy the exchange of information and ideas. We will be on the forum checking in daily to make sure regular maintenance is all taken care of and keep things running smoothly from behind the scenes.

I do look forward to getting to know you all and this unique community better.

Thanks,

Philip
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Warning: The topics covered on this site include activities in which there exists the potential for serious injury or death. PaintTalk.com DOES NOT guarantee the accuracy or completeness of any information contained on this site. Always use proper safety precaution and reference reliable outside sources before attempting any construction or remodeling task!

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Old 12-08-2014, 04:38 PM   #2
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Thanks Philip!

Have you initiated any focus groups within the PT membership to determine what aspects of this online community keeps the long term members returning, and how that may differ from what a new member interprets PT to be in terms of what they were searching for when they discovered this forum?
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Old 12-08-2014, 04:38 PM   #3
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Hi!

How are you going to maintain the site for "professional only"? I ask this because the recent roll out of the blogs has given the appearance of diy or unprofessional advise. It is obvious these blogs are just paid content writers that have little or none experience in the industry. This only attract hacks and promotes unprofessional practices. The lacquer blog post for example, I could only imagine the frustration paint talk caused the diyer and amatuer painter. This damaging the credibility of members of pt and pt itself. Not sure what the benefit of being recognized as pro painter of the month from a site that produces unprincipled content. Unless you just need the 350 bucks or whatever it is. You'd be better off just paying members 50 or even 25 bucks for content producing more qualified content by members than putting the money towards a reward program or a badge system for pro painter. ....... just my 2 cents

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Old 12-08-2014, 04:57 PM   #4
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Originally Posted by ewingpainting.net View Post
Hi!

How are you going to maintain the site for "professional only"? I ask this because the recent roll out of the blogs has given the appearance of diy or unprofessional advise. It is obvious these blogs are just paid content writers that have little or none experience in the industry. This only attract hacks and promotes unprofessional practices. The lacquer blog post for example, I could only imagine the frustration paint talk caused the diyer and amatuer painter. This damaging the credibility of members of pt and pt itself. Not sure what the benefit of being recognized as pro painter of the month from a site that produces unprincipled content. Unless you just need the 350 bucks or whatever it is. You'd be better off just paying members 50 or even 25 bucks for content producing more qualified content by members than putting the money towards a reward program or a badge system for pro painter. ....... just my 2 cents
I got the impression that "enthusiast" was very similar to DIY, which I never really had a problem with. But I would agree, that the information PT provides, should at the least follow best painting practices.
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Old 12-08-2014, 06:06 PM   #5
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We are working on having professional paint contractors taking over the writing of the articles for the site. Feel free to send me a message if this is something you would be interested in.
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Old 12-08-2014, 06:53 PM   #6
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Are we going to be able to keep our current username?

A forum I visit everyday recently was acquired by scout media and several members could not logged in with their previous username, you tube videos are considered spam and we lost several features like the way we post pictures.
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Old 12-08-2014, 07:01 PM   #7
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Originally Posted by CApainter View Post
I got the impression that "enthusiast" was very similar to DIY, which I never really had a problem with. But I would agree, that the information PT provides, should at the least follow best painting practices.
At registration the system asks the new member for their trade and explains it is strictly for pros. They have to check a box that they are. It also offers them the alternative of the "DIYChatroom" if they are not.

We can't really do more than that because the rules for being a Pro are different in every state and country. The community figures out pretty quickly if someone isn't a Pro, the mods then refer them to the other DIY community. I think pretty quickly most people will figure out they will get the help they need on the other sites sooner.

-Philip
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Old 12-08-2014, 07:03 PM   #8
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At registration the system asks the new member for their trade and explains it is strictly for pros. They have to check a box that they are. It also offers them the alternative of the "DIYChatroom" if they are not.

We can't really do more than that because the rules for being a Pro are different in every state and country. The community figures out pretty quickly if someone isn't a Pro, the mods then refer them to the other DIY community. I think pretty quickly most people will figure out they will get the help they need on the other sites sooner.

-Philip
So what is the definition of an enthusiast?

Thanks
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Old 12-08-2014, 07:06 PM   #9
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Are we going to be able to keep our current username?

A forum I visit everyday recently was acquired by scout media and several members could not logged in with their previous username, you tube videos are considered spam and we lost several features like the way we post pictures.
That sounds like an unfortunate start for them. Your usernames and accounts will remain the same. Good content and sharing good content is what makes a community grow. We would not intentionally remove any features like posting images or videos. Youtube has in the past been known to make changes to how videos are embedded, usually this is a matter of just keeping up with the changes they make to make sure you don't lose anything. If something on here ever does not work as it should, let us know.

-Philip
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Old 12-08-2014, 07:18 PM   #10
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What about uploading videos directly from our devices, currently the app crashes every time i try to upload a video from my phone
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Old 12-08-2014, 07:24 PM   #11
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So what is the definition of an enthusiast?

Thanks
I think the term of enthusiasts relates more to their terminology that they have incorporated from their normal run sites. Seems to relate better to the auto and sports stuff. http://www.verticalscope.com/about-us/acquisitions.html

In our field the term would fall more into diy though.
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Old 12-08-2014, 07:37 PM   #12
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What about uploading videos directly from our devices, currently the app crashes every time i try to upload a video from my phone
Can you send me a pm with the browser you use and if you are on an iPhone or Android. I add this to the to do list and try to replicate it to get it fixed.

-Philip
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Old 12-08-2014, 07:42 PM   #13
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I think the term of enthusiasts relates more to their terminology that they have incorporated from their normal run sites. Seems to relate better to the auto and sports stuff. http://www.verticalscope.com/about-us/acquisitions.html

In our field the term would fall more into diy though.
Agreed, Enthusiast is a term we do tend to use a lot to describe who we are and since most of the communities I am used to working with are things like automotive and hobby/collectable its really about apreciating good quality and being passionate about what you do, work or play.

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Old 12-08-2014, 07:58 PM   #14
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Thank you for answering my question Philip. I appreciate it
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Old 12-08-2014, 08:07 PM   #15
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Are we going to be able to keep our current username?

:


im outta here if they confiscate my 24k Gold Ak-47
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Old 12-08-2014, 08:08 PM   #16
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Thank you for answering my question Philip. I appreciate it
Please do get in touch with Cricket as well regarding writing blog content for the site if you are interested.
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Old 12-09-2014, 10:19 AM   #17
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im outta here if they confiscate my 24k Gold Ak-47
Don't worry you can keep your avatar. but you might ended being Ole35 if the merge doesn't go well.
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Old 12-09-2014, 10:57 AM   #18
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Don't worry you can keep your avatar. but you might ended being Ole35 if the merge doesn't go well.
I think 34 was the year he was born
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Old 12-09-2014, 11:02 AM   #19
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I think 34 was the year he was born
Really? I thought it was because it takes him 34 seconds to paint a door. There is a video somewhere.
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Old 12-09-2014, 11:04 AM   #20
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Really? I thought it was because it takes him 34 seconds to paint a door. There is a video somewhere.
34 seconds, or 34 tries?
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