Not Exactly, But Close Enough to Being On Topic
Repeat from a different Thread:
We are the step children of the trades. The public perception is anyone can paint. Even the bigger clients with the bigger homes seem to think the same thing. My points below apply equally as well to the door buster-quick paint franchise outfits. When the things go south in a year or under, the quicksters are gone leaving the home owner scratching his proverbial nuts and wondering what happened to the paint that WAS there, but has disappeared like his neighbors black top job which ran down into the nearest culvert with the last thunderstorm.
JTP--All Over Again!
I can Do It Myself--Thanks Anyway
Here is the set up:
I did a job over the winter for these folks. They are having 3 small ceiling sheetrocked. When completed by the rockers, I get to paint the ceilings. I quote the ceilings at $550.00. Keep in mind these folks spent $5100.00 with me this winter. Responses should be fun to read.
What follows is my partial e-mail response to the customer on this issue.
You have given me a perfect forum to respond a bit more to the pricing question. If I were a plumber, would you tell me "heck John I can sweat the 1/4" lines together if you can't meet my pricing expectations?" If your electrician appeared to be over priced, would you say: "heck John I'll just do the wiring myself?"
I run into pricing issues all the time with folks who seem to think professional painters should be treated differently than other service providers. If you truly believe you will be satisfied with the painting work you do by yourself, than it's a moot point.
I try to provide excellent service, honesty, integrity, and a job well done to every customer. You are not simply purchasing paint on a ceiling or two. Reliability, accessibility, and credibility are purchased at a price.
I am positive you can perform an adequate job relative to your ceilings. I appreciate the fact you are offering $400.00 for the job. I cannot, however, make the accommodation. You have the ability to stay in your home and paint your ceilings whenever appropriate. I do not have that luxury.
I also know my stance is probably risking the possibility you will find another painter for your exterior work. That is the price I pay for standing firmly. This is not arbitrary, egotistical, or stubborn. I have a very full calendar, and never enough time to accommodate everyone.
I am always happy to be of assistance in any way possible. I try not to let business differences interfere with an amiable disposition.
Chris--I appreciated the work this winter. I would love to paint for you and Becca again. Please feel free to contact me at anytime to assess your needs.
With warm regards,