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Frustrated on repaints

3365 Views 6 Replies 7 Participants Last post by  DeanV
Hey guys. Thanks for your advice on the hat banding.

I have been painting for the last two years, doing some quality work compared to what I have seen. I have been following standards and not cutting corners. I have happy customers but because of the extra time I am taking my profit margins are not where I would like them to be. How can I improve this, any suggestions?

For some of you guys out there this is old hat but here are some of the frustrating issues I am experiencing: :wallbash:

-How do you price out a closet or house full of items? Do you let the customer know you will not move their items and risk them going with another company?

-What if you scratch the customers floor while moving a piece of furniture for example or damage the furniture, who is responsible?

-I had to remove window treatments, Hunter Douglas Luminents "very sensitive" for a re-paint and when I went back to insall them they would not function properly.

-When I did some drywall repair I had to remount a glass shelf, the bracket didn't hold and the shelf broke. It was pretty costly to replace

-I have a pretty decent handle on estimating my production rates but when it comes time to put-back and clean up, i.e. outlet covers, air vents, shelves etc. that's when it starts eating into my profits. Any advice?

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Salvie, YOU are responsible to pay for all the incidental damage you mentioned, if asked.

Best to ask client to move stuff, and advise you will charge to do so.

I had a pair of carpet installers come into a house I was working in... there were two smaller couches in a room. they would NOT move because it was not on their work order to move furniture... $350 extra !

...It's the insurance liability...

Yah just gotta charge more!
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