that's what I was thinking...This seems like a baited question
Scott, I have grandkids that are teens - at least I enjoy them now. At 39 you are much wiser than I was at that age. Business was the thing. Oh to be young and wise. Great!!!!! We get to watch our 3 year old granddaughter 4 evenings a week for 5 hours each night - very tiring but what joy and fun she is.I hear ya Jerry. I am 39. My wife and I have an almost 2 year old son. You miss a day you miss alot in that little life! No more working late nights and saturdays for me!
Rich.. you bring a tear to my eyes. I'll take it one step further and encompass it all into the words "customer experience". THAT is what I charge more for. That is what people place value upon. The experience starts when they place the first call or click on your website until 30 days later when they say to themselves this _______ (room, wall, deck) never looked so good. I'm glad I hired a professional company.price-
either you are cheap, comparable, or expensive
either you are below average, average, or above average
either you pleased the customer or not
service seems to be the all encapsulating (pun intended) quality to a paintjob...it's almost as if price and quality fall into the service category
so I absolutely agree that service is the most important