Well, I closed up shop a few months back, but I'll tell you something...I learned A LOT. It's very interesting being on this side of the fence now looking back at my business. I'm able to see a lot now, that I didn't see then-the goods and the bads.
If I was to open up shop again, the one thing I'd do is invest more money and time into establishing a good foundation for myself-instead of thinking that I could do it all by word of mouth and referrals (which most companies can't rely soley on). Laymen's terms=more and better advertising