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Discussion Starter · #1 · (Edited)
First of all Hello to everyone!! hope business are going well!! I'm so happy that I came across this site.. I'm a woman business onwer for over 30 years on painting, wateproofing, and lay brick pavers! but even though with all those years I never came across to what I recived yesterday in my company's Mail.

I received a letter from a lawyer for a condo association that was completed back in 2006. the manufacture gave the association 7 years labor and material... my question is... if any of you had been through this and if please I will appreciate any comments.

That letter from the lawyer basically says that the most problem that it is appering is from paint defections... like ...fathing, calking, peeling and so on and to always have a good reference and good relation with all my clientele I never add water to the sealer to same some money ...We always do everything as per the manufacture spec. so that way after we done the rep from the manufacture that is on and off the site to make sure that we are doing as per his spec, will then write a 7 year labor and material and now I in a part to write a letter to the Attorney of the association that at this point my company has nothing to do with it because who gave them the warranty for the labor and material was the manufacturer and if in the case they come out and inspect the property and see that there product was actually defected they will pay me plus supply my company at no cost for me for material to go back and redo the whole condo... but before I send the letter and ask my lawyer for some advise I was wondering if any of you had been in this situation before and what was that you did.. I have already contact the manufacturer of the paint that was orinally warranty for... but since the manufacturer backed up labor and material I just want to tell the lawyer from the condo association that my company has nothing to do with it because the manufacturer is the one who wrote the warranty. I dont want to send something to the lawyer before getting so people comments and before talking with my own lawyer... since we are all in the same field.. I'm just affraid of sending the letter and after that they could use that against my company... I will see a lawyer anyways but since I'm having this problem after many years in business for the first time ... I would love to know if any of you contractor had been in this case before?

Sorry for the long story.... and hope to make some friends....

FLpainting
STATE OF FLORIDA PAINTING CONTRACTOR :thumbup:
 

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I'm not sure, from reading your post, WHO gave the warranty.
Your company? (Whose name is on the warranty, who presented it to the association?)

Many manufacturers of paint, caulk, etc., offer "warranties" but they're basically worthless. E.g., Sherwin Williams has a "Lifetime" warranty on its Duration paint, but (I think) the warranty says the claim must be made by the homeowner, who must present the original paint cans and receipts...and Sherwin Williams will give them new cans of paint (no labor).

I haven't had similar issues and would recommend you NOT write anything to a lawyer until you've spoken with an attorney. Many attorneys offer a free initial consultation.


First of all Hello to everyone!! hope business are going well!! I'm so happy that I came across this site.. I'm a womem business one for over 30 years on painting, wateproofing, and lay brick pavers! but even though with all those years I never came across to what I recived yesterday in my company's Mail.

I received a letter from a lawyer for a condo association that was completed back in 2006. the manufacture gave the association 7 years labor and material... my question is... if any of you had been through this and if please I will appreciate any comments.

That letter from the lawyer basically says that the most problem that it is appering is from paint defections... like ...fathing, calking, peeling and so on and to always have a good reference and good relation with all my clientele I never add water to the sealer to same some money ...We always do everything as per the manufacture spec. so that way after we done the rep from the manufacture that is on and off the site to make sure that we are doing as per his spec, so that way his manufacture can right a 7 year labor and material and now I in a part to right a letter to the Attorney of the association that at this point my company has nothing to do with cause who gave them the warranty for the labor and material was the manufacture and if the case they come out and inspect the property and see that there product was actually defected they will pay me and supply at no cost for me to go back and redo the whole condo... but before I send the letter and ask my lawyer for some advise I was wondering if any of you had been in this situation before and what was that you did.. I have already contact the manufacture of the paint that was orinally warranty for... but seen the manufacture backed up labor and material I just want to tell the lawyer that my company has nothing to do with it cause the manufacture is the one who wrote the warranty and I dont want to send something to the lawyer before getting so people comments and before talking with my lawyer... since we are all in the same field.. I'm just affraid of sending the letter and after they could use that against my company... I will see a lawyer anyways but since I'm having this problem after many years in business for the first time ... I would love to know if any of you contractor had been in this case before?

Sorry for the long story.... and hope to make some friends....

FLpainting
STATE OF FLORIDA PAINTING CONTRACTOR :thumbup:
 

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Discussion Starter · #3 ·
I do 95% of my job homeowner association (exterior) and who issue a written warranty is the manufacturer... how ever I use for the job or who else they want us to applied to the property .... that means... S.W., PPG, ICI, UCI, DURRON, MAB AND SO ON.....for painter contractor they backed up with there name labor and warranty for the product the we applied... I do not offer any written warranty from my company... the only warranty that they get is from the paint manufacturer... that is not the label warranty that you usually see in the front of the can...(like.."LIFETIME WARRANTY OR 25YEARS WARRANT AND SO ON")

Thanks for the reply
 

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Discussion Starter · #4 ·
I'm not sure, from reading your post, WHO gave the warranty.
Your company? (Whose name is on the warranty, who presented it to the association?)

Many manufacturers of paint, caulk, etc., offer "warranties" but they're basically worthless. E.g., Sherwin Williams has a "Lifetime" warranty on its Duration paint, but (I think) the warranty says the claim must be made by the homeowner, who must present the original paint cans and receipts...and Sherwin Williams will give them new cans of paint (no labor).

I haven't had similar issues and would recommend you NOT write anything to a lawyer until you've spoken with an attorney. Many attorneys offer a free initial consultation.
I do 95% of my job homeowner association (exterior repainting) and who issue a written warranty is the manufacturer... how ever I use for the job or who else they want us to applied to the property .... that means... S.W., PPG, ICI, UCI, DURRON, MAB AND SO ON.....for painter contractor they backed up with there name labor and warranty for the product the we applied... I do not offer any written warranty from my company... the only warranty that they get is from the paint manufacturer... that is not the label warranty that you usually see in the front of the can...(like.."LIFETIME WARRANTY OR 25YEARS WARRANT AND SO ON")

Thanks for the reply
 

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Well...it's a little confusing, the way you have it here, but what it comes down to is:

Who's name is on the signed contract that states there is a warranty, and for whom is this warranty, and what is or isn't covered as stated in this written warranty?

1) Usually lawyers are the last line to correct/address a problem, not the first
SOMEBODY knew this was coming
2) Actual real product failure is extremely rare (at least with premium products)
99.8% of the time it's a prep/app issue
 
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