[iPaint Richmond]

Hello everybody. I've been wanting to guarantee my work to customers in writing for some time now but I'm unsure how to word it and how long I should guarantee the work for. I want to give them peace of mind but don't want to fix normal wear-and-tear two years from now for free. Any input would be appreciated greatly.

 

[ProWallGuy]

Here is mine:

I) WARRANTY:
Contractor warrants that all materials will be of standard or above quality. Labor is warranted for a period of two (2) years. All product warranties will be extended to Customer upon payment in full for work completed. Contractor’s liability under a warranty claim shall not exceed the Total Price charged for the work performed. Customer shall make warranty claims immediately upon discovering defect or performance problem. *In the event that the substrate or any prior coating fails beneath what the Contractor has installed and/or applied, the Contractor will not be held liable for the failure of the substrate or any coating. Failure to comply with the terms, conditions, and payment schedule of this agreement will void all warranties.

 

[iPaint Richmond]

*In the event that the substrate or any prior coating fails beneath what the Contractor has installed and/or applied, the Contractor will not be held liable for the failure of the substrate or any coating. Failure to comply with the terms, conditions, and payment schedule of this agreement will void all warranties.


This part was very helpful I was worried about being liable for pre-existing conditions. Thanks a bunch and I hope to hear other peoples ideas as well

 

[timhag]

*In the event that the substrate or any prior coating fails beneath what the Contractor has installed and/or applied, the Contractor will not be held liable for the failure of the substrate or any coating. Failure to comply with the terms, conditions, and payment schedule of this agreement will void all warranties.


This part was very helpful I was worried about being liable for pre-existing conditions. Thanks a bunch and I hope to hear other peoples ideas as well

I think PWG's complete explanation of a warranty is very helpful. :thumbsup:

 

[iPaint Richmond]

point taken. I wasn't implying that the rest was not important, only that the portion I quoted was something I had specifically wanted to know.

 

[timhag]

Here is another thread on warranties that may up you http://www.painttalk.com/showthread.php?t=459&highlight=warranty