The most common complaint from painters is that I keep them in the store too long because I like talking to them too much oh I have locally roasted coffee brewing every morning :wink:. You don't have to purchase tons of material to be a 'preferred' painter, just come hangout and drink my coffee.I find that most of the small independent store personnel I deal with treat me with indifference if I'm not on their preferred list of painters or contractors. Which I don't consider myself on any preferred list. They also seem to want to challenge my painting knowledge as if we're in competition or something. I could care less if they know more. I just want a pleasant experience when I go into the store.
Stores like Kelly Moore used to be cool. There'd be coffee and the person behind the counter was actually happy to see you. Now a days, either they're making you suffer a wait while they tend to the DYI'er that wants a crash course in the painting trade, or schmoozing with a hack painter that low balls to the point where he's the top material purchaser at the store.
If I could have all the material delivered to me and never have to engage with the store personnel, that would be just fine.