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Rock On
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...and the customer's brain freezes
Some even get so frustrated, they give up and don't get the job done

Do you try and limit the color choices to a prospective client?
 

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....
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...and the customer's brain freezes
Some even get so frustrated, they give up and don't get the job done
Slick, don't think this has ever happened to me. For me, the more colors the better. Love applying multi colors throughout.:)
 

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Most of the folks I work for have already picked the colors that they want. There are tons of colors though, and I take a deck with me(SW). Still, I would like to get a laptop and load a color visualization program. We talked about this before, but I think that it might help some folks decide their colors, with a little hand holding, so to speak.

Happy painting, Paul.
 

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FT painter/FT dad
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It is crazy these days with all the colors

Usually the customer is either sure of what they want before you walk in the door or not sure at all.

They are both equally dangerous. One takes forever choosing colors, sometimes weeks, the other sees the color on the wall and immediately says it look different than what they wanted...

Just can't win sometimes
 

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A couple years ago, I was removing w/c, and painting for a client who was trying to sell their house. It had been on the market for a while, and hadn't sold, so we were called in to take down the paper, and paint it all a neutral color.

We just about had all the paper down, and the realtor brought a prospective buyer through. She asked what we were doing, and I told her. Then I blurted out "If you put a contract on the house soon, you can pick your colors."

Well, the next day the realtor stopped by, and handed me a check for $500. She said my comment sealed the deal for her. I spent the next 2 days trying to give her the check back, but she wouldn't take it. I was glad I still had the check when I saw the new buyer's color selections. Literally different colors in every single room/area of the house, and most were very dark, deep, or bold colors.
 

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When I offered painting I would leave a fan with the customer. They would bug me to death only to pick what they thought was neutral but had come from a red family. Ummm, lady, you realize that will be a pink neutral right? I quickly adapted to saying, these are the most popular colors. The one most people use nowadays. I do the same on decks. Three tones. Do you want red, brown or reddish brown? Most of the time they are asking me as I walk out the door with a signed contract about the color of their deck. Its gonna be deck color lol.
 

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The customers who can't make up there mind or are extremely picky need some extra attention. We usually will buy some quarts and put color on different walls in different light and let them sit with it for a few days.
 

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Timhag, Verrry nice pictures, your house? Although I am not a fan of reddish colors, this room looks great! :thumbup: I am still learning my color wheel.:(

The SW salesman gave me a deck. I really do not buy much paint there, but I always reccommend SW to my customers. Why don't they have the color computer program that the other companies, like Dutch Boy, Valspar, and Glidden have? They are cheap programs. I just do not get it.:blink:

Happy painting, Paul.
 

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chief bucket carrier
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I used to leave fan decks with the customer, it would give me an excuse to go back and talk to them again. Now I send them to the paint store, they have a bazillion colors on display and are excellent at helping the customer choose, and I don't have to sit at the customer's kitchen table for 3 hours helping them decide.
 

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I always ask before pricing if they have colors in mind & how many, then explain to them quickly if they are choosing reds or deep colors there will be an additional fee. If they ask for color choices I send them to SW,HD or Lowes and I'll match it. I wont talk specific colors or help choose colors until I have a contract. To many times we were used for color consultations then they choose "Jimmy the Painter"
 
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