Some people, eh?
Potential customer the other day called and wanted to know how much I would charge to hang her foyer and a couple of baths - she already had bought the paper and it was on hand (first red flag). I told her I needed to look at the areas and see what type of paper and the sizes of the rooms. She then proceeded to tell me how many rolls she had and asked how much would I charge per roll. "I'm sorry Mrs Mykranz, I charge by the job. All rooms are different. It would be like a painter charging by the gallon" That went right above her head.
The conversation deteriorated from there. These were high end papers that needed trimming and liners ("Why do they need liners? I pay all this money for expensive paper and you're telling me I have to pay extra for a liner?" "I'm sorry ma'am, I did not write the instructions for the installation - just follow manufacturer's recommendation").
Well, I finally make an appointment, and she's still bitching about everything BEFORE I even give her an estimate. I hang up the phone and have already decide how HIGH the estimate will be.
The next day, she emailed me this:
After our conversation yesterday I received a call back from the person who had done some work for us a few years ago. He said he was able to come early next week and get started. So unfortunately I am canceling our appt. for Friday. I will keep your card on file and the decorator I'm working with also has your name.
At that point I knew there is a God that looks after me.