[Painted Dreams]

We are re-writing our standard contract forms and are considering putting a better warranty into it.
Is there a standard time frame for painting where if the job fails due to contractor error then you will return to fix the problem?
Is there prefered wording to be used?

Any ideas are appreciated.

PD

 

[slickshift]

Used to be one year for workmanship
Seems like most of us are now 2 or more

 

[Painted Dreams]

thanks, that's what we were finding when we were looking in Google. Just seems a bit excessive to me :blink: and figured I'd check with the guru's.

PD

 

[slickshift]

Just seems a bit excessive to me

Lol...yeah...it's marketing
It's just that if you do it right and use quality materials, you can probably stretch it to 5 years
I think some guys have, but others are thinking that's a bit much, and it might seem like a marketing ploy to consumers...which of course it is...

Let's face it, if you messed up something that would lead to paint failure, it's gonna show up rather quickly...not 1 1/2 or 3 1/2 years from now

...figured I'd check with the guru's....

I'm not sure there's any of those here
If I find any I'll ask them what they think...lol...

 

[Rich]

I offer a 2 year. And yes, I am a guru...of what?....now that's another question, but first I'm off to look up the exact definition of guru

 

[slickshift]

I'm more of a gnu

 

[ProWallGuy]

Just seems a bit excessive to me
PD

Why does it seem excessive? I like to think the paint jobs I provide will last for 15-20 years* easily, and I have no reason to think they won't. I've never had a warranty call back, ever. Do the job right, and you won't have any problems.

Here is my warranty snip from my contract:

I) WARRANTY:
Contractor warrants that all materials will be of standard or above quality. Labor is warranted for a period of two (2) years. All product warranties will be extended to Customer upon payment in full for work completed. Contractor’s liability under a warranty claim shall not exceed the Total Price charged for the work performed. Customer shall make warranty claims immediately upon discovering defect or performance problem. *In the event that the substrate or any prior coating fails beneath what the Contractor has installed and/or applied, the Contractor will not be held liable for the failure of the substrate or any coating. Failure to comply with the terms, conditions, and payment schedule of this agreement will void all warranties.






*We do only interior work. I wouldn't warrant any exterior job for more than 2 years period.

 

[Painted Dreams]

Guru in part: "influential teacher; revered mentor". :smartass:

 

[Painted Dreams]

Why does it seem excessive? I like to think the paint jobs I provide will last for 15-20 years* easily, and I have no reason to think they won't. I've never had a warranty call back, ever. Do the job right, and you won't have any problems.

We've not had anyone come back to complain about workmanship. All I meant by excessive is that I would think if there was going to be a problem it would show up a lot faster than two years.

Thanks for the help.
PD

 

[Dave Mac]

Lol...yeah...it's marketing
It's just that if you do it right and use quality materials, you can probably stretch it to 5 years
I think some guys have, but others are thinking that's a bit much, and it might seem like a marketing ploy to consumers...which of course it is...

Let's face it, if you messed up something that would lead to paint failure, it's gonna show up rather quickly...not 1 1/2 or 3 1/2 years from now



I'm not sure there's any of those here
If I find any I'll ask them what they think...lol...

very well said:thumbsup: