every time you are doing a job for a customer it is custom, right? Everyone wants something a little different than the last guy.
As far as the "hard worker" thing- We all want hard working employees, but that isn't always what they turn out to be. You hope they are representing themselves honestly and if not, light a fire under their butt or let them go.
As far as the "hard worker" thing- We all want hard working employees, but that isn't always what they turn out to be. You hope they are representing themselves honestly and if not, light a fire under their butt or let them go.