When Customers Cancel

1928 Views 2 Replies 3 Participants Last post by timhag, Mar 9, 2008

Pete's Painting

Discussion Starter · Mar 9, 2008

I ask for 1/3 up front to hold a date for customers. Curious as to what other companies do when the customer decides to cancel after that.

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Brian

· #2 · Mar 9, 2008

Pete's Painting said:
I ask for 1/3 up front to hold a date for customers. Curious as to what other companies do when the customer decides to cancel after that.

If they cancel within 3 days they get their mnoey back. After that, we keep 10% of the contract price. In 8 years of taking deposits, it's only happened twice.

Brian Phillips

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