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· Super Moderator
Licensed General Contractor, Painting Contractor, Christmas Light Installer
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Years ago I stopped scheduling jobs until they had all colors decided. That way, they aren't feeling rushed, and all colors, brands, sheens, etc. were reduced to writing and included in the contract with a statement regarding potential charges in the event colors were changed after the contract was signed. If we don't have a signed contract, I can't start the work.

I have grown impatient when I've seen multiple customers dragging their feet though. I'll often contact them and let them know that jobs are piling up and I will take them on as contracts are signed after colors are finalized. That typically speeds up the process though, and it also keeps them from bitching at me for having to wait their turn if they did drag their feet.
 
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