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B Moore Regal Select Matte Debacle

26K views 26 replies 8 participants last post by  stelzerpaintinginc.  
#1 ·
New to the group, so please excuse me if this post has been discussed in the past.

Benjamin Moore Regal Select Matte finish:
Dry time insanely fast. Impossible to mintain wet edge whatsoever. Cut with brush even problematic. Worked at above usual speed. Temp 62 degrees throughout day, humidity high. Applied with 3/8 nap Purdy Pro covers, then transitioned to microfiber. New construction. Product applied over Ultra Spec 500 flat, cured for a year. Never experienced anything like this. Looking for info on this garbage of a product and what can be added to it in the future without afecting color, as all windows are trimmed and stained on clear pine. House is $1M + build. Fearing drywall is trashed. Any insights appreciated.
Don't want to change up product due to insane amount of work to re-cut at 18' at some areas. Worked this crap off ladders and scaffolds. Not happy. Thanks.
 
Discussion starter · #3 ·
This is the 548 1X paint and primer product. Called B Moore and was told not to recoat until next day. Also was told they are reformulating the matte finish at the end of the year due to the issues I and many others have experienced and I may have gotten a "bad batch". So now it's game on wasting more time supplying infor to B Moore and sending product while I wait for the rep to show up. Drywall had USG Firstcoat applied, which is an actrylic primer, so I have no idea what you are talking about.If the Regal Select Matte was such a wonderful product, then why is it getting reformulated already...obviously because it sucks and near impossibe to work with in terms of maintaining wet edge. Also ridiculously flawed when cutting in with a brush. Not our first rodeo housepainting so don't think "blame the paint" is an issue here.
 
Discussion starter · #11 ·
Ok, so priming and then applyng BM Regal Select Matte Paint and Primer? Just doesn't add up. What is the primer in this formulation doing then? Just some kind of marketing scheme that sells paint? The primer in it desn't do anything worthwhile?...especially in my application? Now I'm curious if I sand and recoat with the same product with a 1/2" or 9/16" microfiber roller after throwing some Flotrol in the mix if I can salvage this job.

Its pretty stupid in my opinion that a product sold on the consumer market can be so non-user friendly. Most folks I know grab a product at their local BM or SW store, grab some beer, and start rolling. Most, not all those folks end up with a nice finish....no drama. Others roll dry and their job looks like crap....their bad.

I placed a call to BM tech folks asking if I was barking up the right tree applying this product over the SuperSpec flat and got the green light from the tech rep...he actually enorsed the idea. So perhaps I caught the wrong person's ear, who knows.

In any event, I will be calling back into BM tomorrow because the rep I spoke to Friday who claimed he was going to send me an email with my case number, couldn't even get the email to me after I gave him my information and he spit it back to me correctly....UFB. He was the guy who made me aware of the "fact" BM is going to be reformulating the Regal Select Matte with higher VOC at the end f this year due to "issues" reported by numerous end users.
 
Discussion starter · #16 ·
Do not add floetrol its not compatible with modern acrylic paints. Use XIM, M1, General Finishes or preferably since you are dealing with a BM complaint use the BM extender.

And once again they're not reformulating due to complaints, this product has been around more than a decade. The previous iteration of regal, a vinyl acrylic, was still being produced for select east coast markets until this last year. Since Regal Classic has been discontinued after a good 20 year run they are reformulating regal select to behave more like the old stuff since its a HUGE market. Flat and Semigloss have already been reformulated and the old product fazed out. And if its still not clear the reformulated products are still 1 Hour dry to touch and 1-2 Hour recoat.

I don't even stock guardz but its like night and day painting over a sealed surface coming from a flat paint. Just do a search here on PT for "guardz" and find the 1000's of threads praising its use.

BTW what happened to our resident guardz rep @futtyos ?
Good info and thanks Cocomonkeynuts. I was gravitating towards using the BM extender, since convoluting with another non-BM product such as FloTrol would just throw more vaiables into the situation. Appreciate the fact your info is accurate nd in line with what BM told me regading the Flat and Semigloss have been reformulated already. Now curious if I could get ahold of the old formula Regal Classic and give it a go directly over the Regal Select with same matte finish and expect acceptable results. Never thought there would be a "steep learning curve" with the RS, which I had no desire to deal with in the first place. Thanks much for the don't use Flotrol warning...can just imaging what further headache this would have lead to.
 
Discussion starter · #18 ·
Personally I wouldn't say regal has a steep learning curve as I've visitied many DIY jobs that look great even on large surfaces with both regal and aura matte. I believe your issues stem from painting over what I would call an unsealed surface and exacerbated by using an already fast drying product. You would have had issues even using a flat oil in this case where an appropriate primer would seal the porosity and give you a good base to paint over. Again I don't carry guardz but on big large walls with lots of light I'm a fan as it does give you more open time without adding anything to the paint (If you think about why this would be the case you should understand why a primer is important).

If you want to see what a product with a steep learning curve is look no further than fine paints of europe hollandlac. You can get amazing results with this product, nothing else like it on the market but it is absolutely not homeowner friendly. It must be applied with certain tools, a certain way, at a certain temperature, thinned only with their thinner and only painted with their primer as other primers won't work! Amazing product though, unlike anything you ever seen before and I don't say that lightly.
Thanks...and now I'm curious if the first coat of the RS has "locked up" the porosity of the Ultra Spec 500 flat and a second coat with some General Finishes extender in it would yield acceptable results, rather than appliying Guardz and starting over again woth the first coat of RS.

I'm not going to eleborate on the "black cloud" this build has had over it in terms of various discuiplines and system in the place, but I'm pretty fed up going backeards once again. Blessing and curse of this situation is it's my house.

Was advised by, for example, the boiler manufacturer of the boiler I installed by both the maunufacture's east coast rep and a host of other tech folks for this boiler at a product symposium, that it was appropriate for my application. After firining the thing and having issues, and digging in, one of the trainers for the company, told me it was completely unfit and not designed for my application.

Yes, have endured a lot of out of the ordinary situations over the past few years and itching to get this place finished asap and move on.
 
Discussion starter · #23 ·
Do people still try to "keep a wet edge" with today's latex paint?!. I usually try to make sure my edges are dry before I roll. Also Super Spec 500 is not really a Sealer, it's more of a ceiling paint. At least thats what I use it for. Are you a contractor or just a home owner?
Considering the fact the product familarity was not there, all in all my son and his friend who are not professionals, but paint whole interiors of residential structures often, did well IMHO, cause it could have been a total disaster otherwise. I was in and out if this job, demanding speed and wet rollers, however the 16-18' walls contributed to the issues we had. I was joking that we needed a few Wagner power painter rollers...those ones where the paint would be automatically pumped to the covers. My son kept telling me to take control of his roller and I refused which looking back was stupid on my part. He described what he was feeling at which point I should have stopped the job altogether but was on a mission to get the paint on the walls and get it behind us. Knowing now from what this forum has revealed, I will probably take the reigns now and odds are I can pull off a good result. Two things made me question the product out of the gate...the 0 VOC (which I could give two craps about), and the paint/primer combo (if really legit anyway). Had I known the outcome of the event, I would have jumped on the Regal old formula versus this newer variant, as the distributor is still stocking the older formulation. I would have purchase additional material and stored it under the closest conditions to perfect I could achieve. OPen time of 30 seconds under weather conditions of 62 degrees with rain throughout this job would only seem to help open time....unless I'm missing something there. I could see if I was using a urethane something or other having the humidity help the cure, reducing open time. But even at that, the urethane open time would be plenty long versus 30 seconds of the Regal Select. Well, in the end, live and learn. However, after speking to another reputable distributor in North NJ, I was told I should have had no issues applying Regal Select over flat Ultra Spec 500. I'm sure others on this forum will tell me this other distributor is FOS and incompetent, but perhaps not.
 
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